Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Access Control |
Access Control
|
| Active Directory Integration |
Active Directory Integration
|
| Alerts / Escalation |
Alerts / Escalation
|
| Asset Lifecycle Management |
Asset Lifecycle Management
|
| Asset Management |
Asset Management
|
| Assignment Management |
Assignment Management
|
| Calendar Management |
Calendar Management
|
| Call Center Management |
Call Center Management
|
| Communication Management |
Communication Management
|
| Customer Complaint Tracking |
Customer Complaint Tracking
|
| Customer Database |
Customer Database
|
| Customizable Branding |
Customizable Branding
|
| Document Storage |
Document Storage
|
| Email Integration |
Email Integration
|
| Employee Profile |
Employee Profile
|
| Feedback Management |
Feedback Management
|
| Forms Management |
Forms Management
|
| Issue Tracking |
Issue Tracking
|
| Knowledge Base Management |
Knowledge Base Management
|
| Monitoring |
Monitoring
|
| Performance Management |
Performance Management
|
| Performance Reports |
Performance Reports
|
| Project Management |
Project Management
|
| Receiving |
Receiving
|
| Request Assignment |
Request Assignment
|
| Search Functionality |
Search Functionality
|
| Self Service Portal |
Self Service Portal
|
| Support Ticket Management |
Support Ticket Management
|
| Survey Management |
Survey Management
|
| Surveys & Feedback |
Surveys & Feedback
|
| Task Management |
Task Management
|
| Task Tracking |
Task Tracking
|
| Vendor Management |
Vendor Management
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
| Microsoft Outlook |
Microsoft Outlook
|
