---
description: Detailed reviews on Zoho Desk based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Zoho Desk with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [Zoho Desk](/software/10036/zoho-desk) > [Zoho Desk Alternatives](https://www.getapp.ae/alternatives/10036/zoho-desk)

# Alternatives to Zoho Desk

Canonical: https://www.getapp.ae/alternatives/10036/zoho-desk

> Explore the top alternatives to Zoho Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ae/software/91351/freshservice)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/91351/zoho-desk/vs/freshservice)
2. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ae/software/91301/liveagent)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/91301/zoho-desk/vs/liveagent)
3. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.ae/software/10317/freshdesk)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/10317/zoho-desk/vs/freshdesk)
4. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ae/software/91811/jira-service-management)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/91811/zoho-desk/vs/jira-service-management)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ae/software/9448/zendesk)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/9448/10036/zendesk/vs/zoho-desk)
6. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ae/software/8385/livechat)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/8385/10036/livechat/vs/zoho-desk)
7. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.ae/software/90863/sysaid)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/90863/zoho-desk/vs/sysaid)
8. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
   - [View profile](https://www.getapp.ae/software/90602/bitrix24)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/90602/zoho-desk/vs/bitrix24)
9. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ae/software/105081/tidio-chat)
   - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/105081/zoho-desk/vs/tidio-chat)
10. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ae/software/20521/manageengine-service-desk-plus)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/20521/zoho-desk/vs/manageengine-service-desk-plus)
11. **Intercom** — 4.5/5 (1131 reviews) — AI-powered customer service with helpdesk
    - [View profile](https://www.getapp.ae/software/91379/intercom)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/91379/zoho-desk/vs/intercom)
12. **HelpDesk** — 4.6/5 (180 reviews) — Ticketing software for effortless customer support
    - [View profile](https://www.getapp.ae/software/116767/helpdesk)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/116767/zoho-desk/vs/helpdesk)
13. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.ae/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/2059330/zoho-desk/vs/teamdynamix-itsm-ppm)
14. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ae/software/91754/salesforce-1-service-cloud)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/91754/zoho-desk/vs/salesforce-1-service-cloud)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.ae/software/120371/boss-solutions-suite)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/120371/zoho-desk/vs/boss-solutions-suite)
16. **Faveo Helpdesk** — 4.5/5 (117 reviews) — Faveo Helpdesk helps simplify the customer support process
    - [View profile](https://www.getapp.ae/software/2059324/faveo-helpdesk)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/2059324/zoho-desk/vs/faveo-helpdesk)
17. **Help Scout** — 4.6/5 (225 reviews) — Cloud-based customer support platform
    - [View profile](https://www.getapp.ae/software/90462/help-scout)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/90462/zoho-desk/vs/help-scout)
18. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.ae/software/102073/agile-crm)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/102073/zoho-desk/vs/agile-crm)
19. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Cloud-based customer service solution for firms of all sizes
    - [View profile](https://www.getapp.ae/software/119575/hubspot-service-hub)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/119575/zoho-desk/vs/hubspot-service-hub)
20. **Front** — 4.5/5 (286 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.ae/software/102177/front)
    - [Compare vs Zoho Desk](https://www.getapp.ae/compare/10036/102177/zoho-desk/vs/front)

## Related Categories

- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)
- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [Customer Support Software](https://www.getapp.ae/directory/562/customer-support/software)
- [Customer Experience Software](https://www.getapp.ae/directory/601/customer-experience/software)
- [Customer Engagement Software](https://www.getapp.ae/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.ae/alternatives/10036/zoho-desk)
- [View Product Profile](https://www.getapp.ae/software/10036/zoho-desk)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/10036/zoho-desk> |
| de-AT | <https://www.getapp.at/alternatives/10036/zoho-desk> |
| en | <https://www.getapp.com/customer-service-support-software/a/zoho-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/10036/zoho-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/10036/zoho-desk> |
| en-CA | <https://www.getapp.ca/alternatives/10036/zoho-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/10036/zoho-desk> |
| en-IE | <https://www.getapp.ie/alternatives/10036/zoho-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/10036/zoho-desk> |
| en-SG | <https://www.getapp.sg/alternatives/10036/zoho-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/10036/zoho-desk> |
| es | <https://www.getapp.es/alternatives/10036/zoho-desk> |
| es-CL | <https://www.getapp.cl/alternatives/10036/zoho-desk> |
| es-CO | <https://www.getapp.com.co/alternatives/10036/zoho-desk> |
| es-MX | <https://www.getapp.com.mx/alternatives/10036/zoho-desk> |
| fr | <https://www.getapp.fr/alternatives/10036/zoho-desk> |
| fr-BE | <https://fr.getapp.be/alternatives/10036/zoho-desk> |
| fr-CA | <https://fr.getapp.ca/alternatives/10036/zoho-desk> |
| nl | <https://www.getapp.nl/alternatives/10036/zoho-desk> |
| nl-BE | <https://www.getapp.be/alternatives/10036/zoho-desk> |
| pt | <https://www.getapp.com.br/alternatives/10036/zoho-desk> |
| pt-PT | <https://www.getapp.pt/alternatives/10036/zoho-desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho Desk","description":"Quickly find and compare the leading Zoho Desk alternatives on GetApp United Arab Emirates. Get a comprehensive listing of competitors and similar tools for fast software selection with info to contact several providers directly.","url":"https://www.getapp.ae/alternatives/10036/zoho-desk","about":{"@id":"https://www.getapp.ae/alternatives/10036/zoho-desk#software"},"breadcrumb":{"@id":"https://www.getapp.ae/alternatives/10036/zoho-desk#breadcrumblist"},"@id":"https://www.getapp.ae/alternatives/10036/zoho-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","mainEntity":{"@id":"https://www.getapp.ae/alternatives/10036/zoho-desk#software"},"publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"Zoho Desk","url":"https://www.getapp.ae/software/10036/zoho-desk","@id":"https://www.getapp.ae/software/10036/zoho-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2211},"offers":{"price":"20","@type":"Offer"}},{"@id":"https://www.getapp.ae/alternatives/10036/zoho-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Zoho Desk","position":3,"item":"/software/10036/zoho-desk","@type":"ListItem"},{"name":"Zoho Desk Alternatives","position":4,"item":"https://www.getapp.ae/alternatives/10036/zoho-desk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Zoho Desk Alternatives and Competitors | GetApp UAE 2026","@context":"https://schema.org","@id":"https://www.getapp.ae/alternatives/10036/zoho-desk#itemlist","@type":"ItemList","itemListElement":[{"name":"Freshservice","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ae/software/91351/freshservice","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.ae/software/91301/liveagent","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ae/software/10317/freshdesk","@type":"ListItem"},{"name":"JIRA Service Management","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ae/software/91811/jira-service-management","@type":"ListItem"},{"name":"Zendesk Suite","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ae/software/9448/zendesk","@type":"ListItem"},{"name":"LiveChat","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ae/software/8385/livechat","@type":"ListItem"},{"name":"SysAid","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.ae/software/90863/sysaid","@type":"ListItem"},{"name":"Bitrix24","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.getapp.ae/software/90602/bitrix24","@type":"ListItem"},{"name":"Tidio","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ae/software/105081/tidio-chat","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.ae/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Intercom","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.getapp.ae/software/91379/intercom","@type":"ListItem"},{"name":"HelpDesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a836eda-81e3-4eac-aa10-35158a379e59.png","url":"https://www.getapp.ae/software/116767/helpdesk","@type":"ListItem"},{"name":"TeamDynamix","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.getapp.ae/software/2059330/teamdynamix-itsm-ppm","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ae/software/91754/salesforce-1-service-cloud","@type":"ListItem"},{"name":"BOSSDesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.ae/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"Faveo Helpdesk","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f5855a0a-b9d5-4c39-9d80-bcc6c0e77c20.png","url":"https://www.getapp.ae/software/2059324/faveo-helpdesk","@type":"ListItem"},{"name":"Help Scout","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.getapp.ae/software/90462/help-scout","@type":"ListItem"},{"name":"Agile CRM","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dd8e898-253a-4e64-8f55-73d688838bdb.png","url":"https://www.getapp.ae/software/102073/agile-crm","@type":"ListItem"},{"name":"HubSpot Service Hub","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a00f19-c923-42cf-8632-cdd60eea6192.png","url":"https://www.getapp.ae/software/119575/hubspot-service-hub","@type":"ListItem"},{"name":"Front","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.getapp.ae/software/102177/front","@type":"ListItem"}],"numberOfItems":20}
</script>