How are these alternatives similar to Zoho Desk?
The alternatives suggested are similar to Zoho Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zoho Desk alternatives to see if there are any Zoho Desk competitors that you should also consider in your software research.
What are the top 5 alternatives to Zoho Desk?
Top 20 alternatives
Overview
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.
Read more about HubSpot Service Hub
Business size
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Pricing
Starting from:
$50.00
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.
Read more about Zoho CRM
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Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
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Overview
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
Read more about Jira
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Overview
Zoho Remotely is a cloud-based suite of applications, which helps organizations connect & collaborate with remote team members and track work progress. Features include communication management, messaging, session creation, milestone setting, and task tracking.
Read more about Zoho Remotely
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Pricing
Starting from:
$0.00
- Free Version
- Free Trial
Value for Money
4.5
Overview
WHMCS is a web hosting automation platform which can manage signups, provisioning, billing and support for web hosting service providers
Read more about WHMCS
Business size
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Pricing
Starting from:
$18.95
- Free Version
- Free Trial
Value for Money
3.9
0.6
Overview
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation.
Read more about SurveyMonkey
Business size
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Pricing
Starting from:
$25.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more.
Read more about Kaseya VSA
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.7
0.8
Overview
NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction.
Read more about NinjaOne
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.7
0.2
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
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Pricing
Starting from:
$0.00
- Free Version
- Free Trial
Value for Money
4.7
0.2
Overview
Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support.
Read more about Intercom
Business size
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Pricing
Starting from:
$74.00
- Free Version
- Free Trial
Value for Money
4.0
0.5
Overview
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.
Read more about HappyFox Help Desk
Business size
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Pricing
Starting from:
$39.00
- Free Version
- Free Trial
Value for Money
4.5
Overview
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.
Start with a 14-Day free trial, no credit card needed, no contracts.
Read more about LiveAgent
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Overview
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.
Read more about IT Glue
Business size
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Pricing
Starting from:
$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
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Overview
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
Business size
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Pricing
Starting from:
$0.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
Business size
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Pricing
Starting from:
$19.00
- Free Version
- Free Trial
Value for Money
4.5
Overview
Groove is a sales productivity platform that enables revenue leaders to increase dollars per rep across every division of the enterprise.
Read more about Groove
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
0.1
Overview
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests
Read more about ManageEngine ServiceDesk Plus
Business size
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Pricing
Starting from:
$120.00
- Free Version
- Free Trial
Value for Money
4.2
0.3
Overview
Redbooth is a task and project management platform that provides a single place for team collaboration – tasks, discussions and file sharing. Redbooth is simple and flexible to use, enabling project teams and departments at thousands of companies to get work done.
Read more about Redbooth
Business size
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Pricing
Starting from:
$12.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Pricing starting from:
$14.00
- Free Version
- Free Trial
Value for Money
4.5Related categories
- Customer Service Software
- Help Desk & Ticketing Software
- Customer Support Software
- Customer Experience Software
- Customer Engagement Software
- Issue Tracking Software
- Customer Success Software
- Customer Communications Management Software
- Live Chat Software
- Call Center Software
- Contact Center Software
- Knowledge Management Software
- Complaint Management Software
- Telephony Software
- Knowledge Base Software
- Contact Centre Quality Assurance Software
