How are these alternatives similar to Zoho Desk?

The alternatives suggested are similar to Zoho Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zoho Desk alternatives to see if there are any Zoho Desk competitors that you should also consider in your software research.


What are the top 5 alternatives to Zoho Desk?


Top 20 alternatives

NinjaOne

# 1 Alternative

Overview

NinjaOne is the world's easiest-to-use unified IT operations platform. IT leaders use Ninja to maintain infrastructure, manage endpoints, and support end-users in a single, seamless solution that improves technician efficiency, enables automation, and improves end-user satisfaction. Read more about NinjaOne
Business size
S M L

Starting from: $3.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Kaseya VSA

IT Systems Management Software for Internal IT and MSPs

Overview

Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department or an MSP. VSA offers the absolute best technician experience with Kaseya Live Connect, and supporting offerings in Patch, AV/AM, monitoring and more. Read more about Kaseya VSA
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.7 0.8

Atera

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

Overview

Atera is the Ultimate All-in-One RMM Tool Suite for MSPs and IT Departments. Combining RMM, PSA, Remote Access and so much more! Atera's Pricing Is Pay Per Technician, With Unlimited Devices. Try for Free. Read more about Atera
Business size
S M L

Starting from: $99.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

IT Glue

All of your documentation in one place.

Overview

IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more. Read more about IT Glue
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

WHMCS

Web hosting automation platform

Overview

WHMCS is a web hosting automation platform which can manage signups, provisioning, billing and support for web hosting service providers Read more about WHMCS
Business size
S M L

Starting from: $18.95
  • Free Version
  • Free Trial
Value for Money 3.8 0.7

Cayzu

Cloud Based Ticket Management & Help Desk Software

Overview

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal. Read more about Cayzu
Business size
S M L

Starting from: $4.00
  • Free Version
  • Free Trial
Value for Money 4.9 0.4

Awesome Support

Best WordPress helpdesk plugin

Overview

Best WordPress helpdesk plugin Read more about Awesome Support
Business size
S M L

Starting from: $149.00
  • Free Version
  • Free Trial
Value for Money 3.7 0.8

Microsoft Excel

Spreadsheet software for formatting and analysis.

Overview

Excel is a spreadsheet management software program with data analysis tools to help users track and visualize data for greater insight and more ways to share data. Read more about Microsoft Excel
Business size
S M L

Starting from: $6.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.1

Intercom

Making internet business personal

Overview

Intercom creates modern Customer Service software that redefines how businesses support their customers. Our platform connects businesses directly to customers using powerful messaging and automation. We enable teams to scale support without investing more resources. Read more about Intercom
Business size
S M L

Starting from: $67.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.5

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Business size
S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Zoho Remotely

Remote team collaboration and communication solution

Overview

Zoho Remotely is a cloud-based suite of applications, which helps organizations connect & collaborate with remote team members and track work progress. Features include communication management, messaging, session creation, milestone setting, and task tracking. Read more about Zoho Remotely
Business size
S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira
Business size
S M L

Starting from: $7.50
Pricing plans
Value for Money 4.3 0.2 View Pricing Plans

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from: $19.00
Pricing plans
Value for Money 4.4 0.1 View Pricing Plans

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Overview

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read more about Zoho CRM
Business size
S M L

Starting from: $20.00
Pricing plans
Value for Money 4.3 0.2 View Pricing Plans

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

Overview

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub
Business size
S M L

Starting from: $50.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from: $60.00
Pricing plans
Value for Money 4.2 0.3 View Pricing Plans

HappyFox Help Desk

Helpdesk, customer support software

Overview

HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk
Business size
S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 4.5

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.4 0.1 View Pricing Plans

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
Business size
S M L

Starting from: $49.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.5
Quick view of Zoho Desk
Business size
S M L

Pricing starting from:

$14.00

Value for Money
4.5
Visit Website Pricing plans