How are these alternatives similar to Sharpen?

The alternatives suggested are similar to Sharpen in terms of common software categories, shared features and the number of verified user reviews. Explore the following Sharpen alternatives to see if there are any Sharpen competitors that you should also consider in your software research.


What are the top 5 alternatives to Sharpen?


Top 20 alternatives

BeInContact

# 1 Alternative

Overview

BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes. Read more about BeInContact
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.9 0.9

Call Center Studio

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.1

Talkdesk

The world's leading cloud-based contact center software.

Overview

Talkdesk provides all the benefits of enterprise contact center software, without all the complexity. Read more about Talkdesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Five9

Cloud contact and call center software

Overview

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more Read more about Five9
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.8

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.7

LiveAgent

Great customer service starts with better help desk software

Overview

Start for Free with LiveAgent - The ultimate help desk tool. LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

NICE CXone

Cloud Contact Center Software

Overview

NICE Cxone delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE CXone
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.8

Office24by7

360° Office Automation Solutions

Overview

Office24by7 CRM best for small and medium sized businesses to large enterprises to organize communications better and to improve efficiency in marketing and sales operations with automation. Read more about Office24by7
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.8

Intalk.io

Break All Communication Barriers with intalk.io

Overview

Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes Read more about Intalk.io
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

CloudTalk

Cloud-based call center software for sales and support teams

Overview

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Genesys Cloud CX

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.8

Ameyo

All-in-one Contact Center Software

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide Read more about Ameyo
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Pricing plans
Value for Money 3.8 1.0 View Pricing Plans

55PBX

Virtual PBX solution to boost your team's productivity

Overview

55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers. Read more about 55PBX
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.9 0.1

INO CX

Omnichannel contact center solution

Overview

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform. Read more about INO CX
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Intermedia Contact Center

Wherever, Whenever Customer Engagement

Overview

Give customers the five-star experience they expect with Intermedia Contact Center. Use Intermedia's deep customer handling tools to give customers quick, personalized, convenient access to your customer-facing employees from wherever. Read more about Intermedia Contact Center
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.8

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.7

3CX

3CX communications system. Web & mobile apps (Android, iOS)

Overview

3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat, Facebook & text messages all in one system. Remote-friendly - use it from anywhere via mobile & browser apps. Open-platform - fully compatible with popular IP phones & SIP trunks. Read more about 3CX
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3 0.5

VICIdial

Open source call center software with predictive dialer

Overview

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat Read more about VICIdial
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.9 0.1

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Overview

RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.8
Quick view of Sharpen
4.4 (47)
Business size
S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money
4.8
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