UseResponse

All-in-one Customer Support and Feedback Suite

How are these alternatives similar to UseResponse?

The alternatives suggested are similar to UseResponse in terms of common software categories, shared features and the number of verified user reviews. Explore the following UseResponse alternatives to see if there are any UseResponse competitors that you should also consider in your software research.


What are the top 5 alternatives to UseResponse?


Top 20 alternatives

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: $15.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00/month
Pricing plans
Value for Money 4.5 0.4 View Pricing Plans

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: $19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.8

monday.com

Project Management Made Easy

Overview

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Read more about monday.com
Business size
S M L

Starting from: $10.00/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.6

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: $15.00/month
Pricing plans
Value for Money 4.7 0.2 View Pricing Plans

Asana

Project and work management for teams of all sizes.

Overview

Asana is a work and project management solution for teams. You can organize everything—from company objectives to routine tasks—in one place so everyone is clear about priorities and responsibilities, and you can monitor progress in real time to keep projects on track. Read more about Asana
Business size
S M L

Starting from: $10.99/month
Pricing plans
Value for Money 4.4 0.5 View Pricing Plans

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $19.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.5

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: $50.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.5

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from: $24.00/month
Pricing plans
Value for Money 4.2 0.7 View Pricing Plans

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: $40.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.8

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
Business size
S M L

Starting from: $19.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Helprace

All-in-one customer service solution

Overview

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application Read more about Helprace
Business size
S M L

Starting from: $10.00/month
  • Free Version
  • Free Trial
Value for Money 4 0.9

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.8

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

We offer four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk
Business size
S M L

Starting from: $8.00/month
Pricing plans
Value for Money 4.4 0.5 View Pricing Plans

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.8 1.1

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from: $99.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.5

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from: $19.00/month
Pricing plans
Value for Money 4.5 0.4 View Pricing Plans

HarmonyPSA

The next generation of professional services automation.

Overview

HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing Read more about HarmonyPSA
Business size
S M L

Starting from: $65.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.5

Deskero

Customizable help desk & ticketing system

Overview

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks. Read more about Deskero
Business size
S M L

Starting from: $9.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

4me

Enterprise service management with SIAM support

Overview

4me allows all internal and external service providers of an enterprise to collaborate while 4me keeps track of the quality of service this is provided. Read more about 4me
Business size
S M L

Starting from: $5.00/month
  • Free Version
  • Free Trial
Value for Money 5 0.1
Quick view of UseResponse
4.7 (32)
Business size
S M L

Pricing starting from:

$149.00/month

  • Free Version
  • Free Trial
Value for Money
4.9
Learn More