How are these alternatives similar to eDesk?

The alternatives suggested are similar to eDesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following eDesk alternatives to see if there are any eDesk competitors that you should also consider in your software research.


What are the top 5 alternatives to eDesk?


Top 20 alternatives

Freshsales

Sales management solution

Overview

Freshsales is a cloud-based salesforce automation software designed to help businesses manage leads, customer engagement, client relationships, and more via a unified portal. The platform enables organizations to create and monitor sales activities, add custom fields to capture and store customer information, and synchronize data across the entire... Read more about Freshsales
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

CM.com Communications Platform

One platform to reach your audience via all mobile channels

Overview

Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk. Read more about CM.com Communications Platform
Business size
S M L

Starting from: $0.01
Pricing plans
Value for Money 4.8 0.6 View Pricing Plans

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

Replyco

Win? ?Back? ?50%? ?of? ?Time? ?Lost? ?Messaging? ?Customers?

Overview

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time. Read more about Replyco
Business size
S M L

Starting from: $60.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.6

Gorgias

Help desk and customer service solution

Overview

Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service Read more about Gorgias
Business size
S M L

Starting from: $60.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
Business size
S M L

Starting from: $49.00
  • Free Version
  • Free Trial
Value for Money 4.2

Kibo eCommerce

Cloud-based eCommerce tool for managing B2B & B2C channels

Overview

Kibo eCommerce is a cloud-based software designed to help businesses manage multiple sales channels, online orders, and marketing campaigns on a unified platform. Using the integrated headless commerce module, organizations can handle front-end and back-end operations and social media pages. Read more about Kibo eCommerce
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.3 0.9

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.7 0.5 View Pricing Plans

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Business size
S M L

Starting from: $21.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

FuseDesk

Help Desk, Support Ticketing, and Messaging Platform

Overview

FuseDesk is your Help Desk, Messaging Platform, and Support Ticketing System empowering your team to win more raving fans with the only helpdesk you'll ever need. FuseDesk is an easy to use customer service platform for channels like email, ticketing, live chat, FaceBook Messenger, SMS, and more! Read more about FuseDesk
Business size
S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 3.7 0.5

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from: $42.00
  • Free Version
  • Free Trial
Value for Money 4.2

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: $5,500.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Supportbench

Empowering support teams, saving costs, retaining more

Overview

Supportbench is a customer support platform built to empower support teams and elevate customer relationships. Streamlines tickets, build and display knowledge, automates responses, and escalates issues. All in one convenient platform. Read more about Supportbench
Business size
S M L

Starting from: $40.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.6

Sagicc

Make your customers fall in love with your brand ­čĺś

Overview

Omnichannel customer experience platform that integrates all communication channels on the cloud. Read more about Sagicc
Business size
S M L

Starting from: $70.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Intercom

Making internet business personal

Overview

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom
Business size
S M L

Starting from: $67.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.2

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.1

Dixa

Conversational Customer Service Software

Overview

Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features. Read more about Dixa
Business size
S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 4.2
Quick view of eDesk
4.5 (62)
Business size
S M L

Pricing starting from:

$89.00

  • Free Version
  • Free Trial
Value for Money
4.2
Learn More