Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Alerts / Escalation |
Alerts / Escalation
|
| Asset Management |
Asset Management
|
| Automatic Notifications |
Automatic Notifications
|
| Client Portal |
Client Portal
|
| Configurable Workflow |
Configurable Workflow
|
| Customizable Reporting |
Customizable Reporting
|
| Document Templates |
Document Templates
|
| Escalation Management |
Escalation Management
|
| IT Asset Tracking |
IT Asset Tracking
|
| Knowledge Base Management |
Knowledge Base Management
|
| Process Control |
Process Control
|
| Rules-Based Workflow |
Rules-Based Workflow
|
| SLA Management |
SLA Management
|
| Support Ticket Management |
Support Ticket Management
|
| Task Tracking |
Task Tracking
|
| User Management |
User Management
|
