Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Activity Dashboard |
Activity Dashboard
|
| Activity Management |
Activity Management
|
| CRM Integration |
CRM Integration
|
| Chat |
Chat
|
| Communication Management |
Communication Management
|
| Customer Database |
Customer Database
|
| Customer History |
Customer History
|
| Diagnostic Tools |
Diagnostic Tools
|
| Feedback Collection |
Feedback Collection
|
| Feedback Management |
Feedback Management
|
| File Transfer |
File Transfer
|
| Guided Problem Solving |
Guided Problem Solving
|
| Help Desk Management |
Help Desk Management
|
| Issue Management |
Issue Management
|
| Issue Tracking |
Issue Tracking
|
| Knowledge Base Management |
Knowledge Base Management
|
| Problem Management |
Problem Management
|
| Productivity Reporting |
Productivity Reporting
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| Real Time Updates |
Real Time Updates
|
| Secure Data Storage |
Secure Data Storage
|
| Training Management |
Training Management
|
| Video Conferencing |
Video Conferencing
|
| Video Support |
Video Support
|
| Visual Analytics |
Visual Analytics
|
| Workflow Management |
Workflow Management
|
