---
description: Detailed reviews on Gladly based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Gladly with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gladly Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Gladly](/software/106673/gladly) > [Gladly Alternatives](https://www.getapp.ae/alternatives/106673/gladly)

# Alternatives to Gladly

Canonical: https://www.getapp.ae/alternatives/106673/gladly

> Explore the top alternatives to Gladly. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4090 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ae/software/9448/zendesk)
   - [Compare vs Gladly](https://www.getapp.ae/compare/9448/106673/zendesk/vs/gladly)
2. **LiveAgent** — 4.7/5 (1788 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ae/software/91301/liveagent)
   - [Compare vs Gladly](https://www.getapp.ae/compare/91301/106673/liveagent/vs/gladly)
3. **Salesforce Sales Cloud** — 4.4/5 (18807 reviews) — Cloud-based CRM and sales automation software
   - [View profile](https://www.getapp.ae/software/90378/salesforce)
   - [Compare vs Gladly](https://www.getapp.ae/compare/90378/106673/salesforce/vs/gladly)
4. **Freshdesk** — 4.5/5 (3471 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ae/software/10317/freshdesk)
   - [Compare vs Gladly](https://www.getapp.ae/compare/10317/106673/freshdesk/vs/gladly)
5. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ae/software/8385/livechat)
   - [Compare vs Gladly](https://www.getapp.ae/compare/8385/106673/livechat/vs/gladly)
6. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ae/software/132287/milvus)
   - [Compare vs Gladly](https://www.getapp.ae/compare/106673/132287/gladly/vs/milvus)
7. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
   - [View profile](https://www.getapp.ae/software/116767/helpdesk)
   - [Compare vs Gladly](https://www.getapp.ae/compare/106673/116767/gladly/vs/helpdesk)
8. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ae/software/105081/tidio-chat)
   - [Compare vs Gladly](https://www.getapp.ae/compare/105081/106673/tidio-chat/vs/gladly)
9. **Zoho Desk** — 4.5/5 (2215 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ae/software/10036/zoho-desk)
   - [Compare vs Gladly](https://www.getapp.ae/compare/10036/106673/zoho-desk/vs/gladly)
10. **Superchat** — 4.8/5 (311 reviews) — The comprehensive messaging suite for your business.
    - [View profile](https://www.getapp.ae/software/2058817/superchat)
    - [Compare vs Gladly](https://www.getapp.ae/compare/106673/2058817/gladly/vs/superchat)
11. **Sobot Nexus** — 4.9/5 (115 reviews) — Cloud omnichannel contact center for SMBs \&amp; enterprise
    - [View profile](https://www.getapp.ae/software/2079329/sobot)
    - [Compare vs Gladly](https://www.getapp.ae/compare/106673/2079329/gladly/vs/sobot)
12. **Salesforce Service Cloud** — 4.5/5 (829 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ae/software/91754/salesforce-1-service-cloud)
    - [Compare vs Gladly](https://www.getapp.ae/compare/91754/106673/salesforce-1-service-cloud/vs/gladly)
13. **Bitrix24** — 4.2/5 (1003 reviews) — Cloud \&amp; on-premises workspace for all business sizes
    - [View profile](https://www.getapp.ae/software/90602/bitrix24)
    - [Compare vs Gladly](https://www.getapp.ae/compare/90602/106673/bitrix24/vs/gladly)
14. **Zoho Assist** — 4.7/5 (1484 reviews) — Cloud-based remote support solution
    - [View profile](https://www.getapp.ae/software/9913/zoho-assist)
    - [Compare vs Gladly](https://www.getapp.ae/compare/9913/106673/zoho-assist/vs/gladly)
15. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.ae/software/104597/genesys-cloud)
    - [Compare vs Gladly](https://www.getapp.ae/compare/104597/106673/genesys-cloud/vs/gladly)
16. **NiCE CXone** — 4.2/5 (581 reviews) — Cloud-based contact center software
    - [View profile](https://www.getapp.ae/software/8391/incontact-call-center-software)
    - [Compare vs Gladly](https://www.getapp.ae/compare/8391/106673/incontact-call-center-software/vs/gladly)
17. **JustCall** — 4.1/5 (225 reviews) — Cloud-based AI communication platform for sales teams
    - [View profile](https://www.getapp.ae/software/2047760/justcall)
    - [Compare vs Gladly](https://www.getapp.ae/compare/106673/2047760/gladly/vs/justcall)
18. **Dynamics 365** — 4.4/5 (5850 reviews) — ERP and CRM applications from Microsoft
    - [View profile](https://www.getapp.ae/software/90844/dynamics-365)
    - [Compare vs Gladly](https://www.getapp.ae/compare/90844/106673/dynamics-365/vs/gladly)
19. **Gorgias** — 4.6/5 (135 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.ae/software/124359/gorgias)
    - [Compare vs Gladly](https://www.getapp.ae/compare/106673/124359/gladly/vs/gorgias)
20. **Kustomer** — 4.7/5 (80 reviews) — Modern Customer Service Software For Customer-First Brands
    - [View profile](https://www.getapp.ae/software/109551/kustomer)
    - [Compare vs Gladly](https://www.getapp.ae/compare/106673/109551/gladly/vs/kustomer)

## Related Categories

- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)
- [Call Center Software](https://www.getapp.ae/directory/275/call-center/software)
- [Contact Center Software](https://www.getapp.ae/directory/593/contact-center/software)
- [VoIP Software](https://www.getapp.ae/directory/107/voip/software)
- [Chatbot Software](https://www.getapp.ae/directory/2795/chatbot/software)

## Links

- [View on GetApp](https://www.getapp.ae/alternatives/106673/gladly)
- [View Product Profile](https://www.getapp.ae/software/106673/gladly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/106673/gladly> |
| de-AT | <https://www.getapp.at/alternatives/106673/gladly> |
| en | <https://www.getapp.com/customer-service-support-software/a/gladly/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/106673/gladly> |
| en-AU | <https://www.getapp.com.au/alternatives/106673/gladly> |
| en-CA | <https://www.getapp.ca/alternatives/106673/gladly> |
| en-GB | <https://www.getapp.co.uk/alternatives/106673/gladly> |
| en-IE | <https://www.getapp.ie/alternatives/106673/gladly> |
| en-NZ | <https://www.getapp.co.nz/alternatives/106673/gladly> |
| en-SG | <https://www.getapp.sg/alternatives/106673/gladly> |
| en-ZA | <https://www.getapp.za.com/alternatives/106673/gladly> |
| es | <https://www.getapp.es/alternatives/106673/gladly> |
| es-CL | <https://www.getapp.cl/alternatives/106673/gladly> |
| es-CO | <https://www.getapp.com.co/alternatives/106673/gladly> |
| es-MX | <https://www.getapp.com.mx/alternatives/106673/gladly> |
| fr | <https://www.getapp.fr/alternatives/106673/gladly> |
| fr-BE | <https://fr.getapp.be/alternatives/106673/gladly> |
| fr-CA | <https://fr.getapp.ca/alternatives/106673/gladly> |
| nl | <https://www.getapp.nl/alternatives/106673/gladly> |
| nl-BE | <https://www.getapp.be/alternatives/106673/gladly> |

-----

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