Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Knowledge Base |
Knowledge Base
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
$3,000.00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Activity Dashboard |
Activity Dashboard
|
| CRM Integration |
CRM Integration
|
| Chat |
Chat
|
| Collaboration Tools |
Collaboration Tools
|
| Customer Database |
Customer Database
|
| Dashboard Creation |
Dashboard Creation
|
| Inbox Management |
Inbox Management
|
| Instant Messaging |
Instant Messaging
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Performance Management |
Performance Management
|
| Performance Reports |
Performance Reports
|
| Prioritizing |
Prioritizing
|
| Queue Manager |
Queue Manager
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| SLA Management |
SLA Management
|
| SMS Integration |
SMS Integration
|
| Third Party Integration |
Third Party Integration
|
| Timer |
Timer
|
| Transaction History |
Transaction History
|
Integrations |
Integrations |
| NetSuite |
NetSuite
|
| Oracle Service Cloud |
Oracle Service Cloud
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Zendesk |
Zendesk
|
