Mi4biz

End-to-end omnichannel customer experience management

How are these alternatives similar to Mi4biz?

The alternatives suggested are similar to Mi4biz in terms of common software categories, shared features and the number of verified user reviews. Explore the following Mi4biz alternatives to see if there are any Mi4biz competitors that you should also consider in your software research.


What are the top 5 alternatives to Mi4biz?


Top 20 alternatives

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00/month
Pricing plans
Value for Money 4.5 0.1 View Pricing Plans

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.5

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: $15.00/month
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: $19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.5

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

We offer four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk
Business size
S M L

Starting from: $8.00/month
Pricing plans
Value for Money 4.4 0.2 View Pricing Plans

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: $15.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from: $99.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Sparkcentral

Customer service platform for asynchronous messaging

Overview

Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram. Read more about Sparkcentral
Business size
S M L

Starting from: $600.00/month
  • Free Version
  • Free Trial
Value for Money 4.2 0.4

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: $40.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.5

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $19.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: $50.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Business size
S M L

Starting from: $21.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 0.1

Gladly

Gladly is a Cloud-based customer service platform

Overview

Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface Read more about Gladly
Business size
S M L

Starting from: $38.00
  • Free Version
  • Free Trial
Value for Money 5 0.4

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.8 0.8

HaloPSA

HaloPSA brings everything an MSP needs into one location.

Overview

HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business Read more about HaloPSA
Business size
S M L

Starting from: £29.00/month
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from: $24.00/month
Pricing plans
Value for Money 4.2 0.4 View Pricing Plans

Agile CRM

Sales and marketing CRM for growing businesses

Overview

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM
Business size
S M L

Starting from: $8.99/month
Pricing plans
Value for Money 4.2 0.4 View Pricing Plans

Genesys Cloud CX

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Business size
S M L

Starting from: $75.00/month
  • Free Version
  • Free Trial
Value for Money 3.9 0.7

Deskero

Customizable help desk & ticketing system

Overview

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks. Read more about Deskero
Business size
S M L

Starting from: $9.00/month
  • Free Version
  • Free Trial
Value for Money 4.7 0.1

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.6
Quick view of Mi4biz
4.7 (17)
Business size
S M L

Pricing starting from:

$55.00/month

  • Free Version
  • Free Trial
Value for Money
4.6
Learn More