Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
$15.00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Action Management |
Action Management
|
| Applicant Tracking |
Applicant Tracking
|
| Auto-Responders |
Auto-Responders
|
| Automated Sales |
Automated Sales
|
| Automatic Lead Distribution |
Automatic Lead Distribution
|
| Automatic Notifications |
Automatic Notifications
|
| Behavior Tracking |
Behavior Tracking
|
| Built-In Database |
Built-In Database
|
| Campaign Management |
Campaign Management
|
| Chat |
Chat
|
| Chat Transcript |
Chat Transcript
|
| Client Management |
Client Management
|
| Collaboration Tools |
Collaboration Tools
|
| Communication Management |
Communication Management
|
| Contact Database |
Contact Database
|
| Contact History |
Contact History
|
| Custom Fields |
Custom Fields
|
| Custom Forms |
Custom Forms
|
| Customer Accounts |
Customer Accounts
|
| Customer Activity Reporting |
Customer Activity Reporting
|
| Customer Complaint Tracking |
Customer Complaint Tracking
|
| Customer Database |
Customer Database
|
| Customer Experience Management |
Customer Experience Management
|
| Customer History |
Customer History
|
| Customer Profiling |
Customer Profiling
|
| Customer Segmentation |
Customer Segmentation
|
| Customer Service Analytics |
Customer Service Analytics
|
| Data Import/Export |
Data Import/Export
|
| Drip Marketing |
Drip Marketing
|
| Email Alerts |
Email Alerts
|
| Email Integration |
Email Integration
|
| Email Marketing Management |
Email Marketing Management
|
| Email Notifications |
Email Notifications
|
| Email Templates |
Email Templates
|
| Email Tracking |
Email Tracking
|
| Event Triggered Actions |
Event Triggered Actions
|
| Feedback Collection |
Feedback Collection
|
| File Transfer |
File Transfer
|
| Filtered Views |
Filtered Views
|
| Geotargeting |
Geotargeting
|
| Help Desk Integration |
Help Desk Integration
|
| Help Desk Management |
Help Desk Management
|
| History Tracking |
History Tracking
|
| Instant Messaging |
Instant Messaging
|
| Knowledge Base Management |
Knowledge Base Management
|
| Lead Capture |
Lead Capture
|
| Lead Nurturing |
Lead Nurturing
|
| Location Tracking |
Location Tracking
|
| Monitoring |
Monitoring
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Channel Management |
Multi-Channel Management
|
| Multi-Channel Marketing |
Multi-Channel Marketing
|
| Multi-Language |
Multi-Language
|
| Personalized Profiles |
Personalized Profiles
|
| Prioritizing |
Prioritizing
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| Reporting & Statistics |
Reporting & Statistics
|
| Role-Based Permissions |
Role-Based Permissions
|
| Software Development Kit |
Software Development Kit
|
| Support Ticket Management |
Support Ticket Management
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Tagging |
Tagging
|
| Third Party Integration |
Third Party Integration
|
| User Defined Attributes |
User Defined Attributes
|
| Widgets |
Widgets
|
| eCommerce Integration |
eCommerce Integration
|
Integrations |
Integrations |
| Magento Commerce |
Magento Commerce
|
| Slack |
Slack
|
| Wordpress |
Wordpress
|
