Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Activity Dashboard |
Activity Dashboard
|
| Authentication |
Authentication
|
| CRM Integration |
CRM Integration
|
| Call Center Management |
Call Center Management
|
| Call Recording |
Call Recording
|
| Call Transfer |
Call Transfer
|
| Chat |
Chat
|
| Communication Management |
Communication Management
|
| Contact History |
Contact History
|
| Contact Management |
Contact Management
|
| Customer Experience Management |
Customer Experience Management
|
| HIPAA Compliance |
HIPAA Compliance
|
| IVR / Voice Recognition |
IVR / Voice Recognition
|
| Instant Messaging |
Instant Messaging
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Channel Management |
Multi-Channel Management
|
| Real Time Reporting |
Real Time Reporting
|
| Reporting & Statistics |
Reporting & Statistics
|
| SSL Security |
SSL Security
|
| Semantic Search |
Semantic Search
|
Integrations |
Integrations |
| Kustomer |
Kustomer
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| Zendesk |
Zendesk
|
