Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Phone Support |
Phone Support
|
Pricing |
Pricing |
Starting From |
Starting From |
N/A
|
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
API |
API
|
Activity Dashboard |
Activity Dashboard
|
Authentication |
Authentication
|
CRM Integration |
CRM Integration
|
Call Center Management |
Call Center Management
|
Call Recording |
Call Recording
|
Call Transfer |
Call Transfer
|
Chat |
Chat
|
Communication Management |
Communication Management
|
Contact History |
Contact History
|
Contact Management |
Contact Management
|
Customer Experience Management |
Customer Experience Management
|
HIPAA Compliance |
HIPAA Compliance
|
IVR / Voice Recognition |
IVR / Voice Recognition
|
Instant Messaging |
Instant Messaging
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Real Time Reporting |
Real Time Reporting
|
Reporting & Statistics |
Reporting & Statistics
|
SSL Security |
SSL Security
|
Semantic Search |
Semantic Search
|
Integrations |
Integrations |
Kustomer |
Kustomer
|
Salesforce Sales Cloud |
Salesforce Sales Cloud
|
Zendesk |
Zendesk
|