How are these alternatives similar to TOPdesk?

The alternatives suggested are similar to TOPdesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following TOPdesk alternatives to see if there are any TOPdesk competitors that you should also consider in your software research.


Top 20 alternatives

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: $60.00
  • Free Version
  • Free Trial
Value for Money 4.3

ServiceNow Customer Service Management

Automate requests and deliver effortless experiences

Overview

ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice. Read more about ServiceNow Customer Service Management

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.2

IFS Ultimo

We empower teamwork

Overview

IFS Ultimo is a SaaS EAM solution from IFS, focused on maintenance & safety and well known for a rapid deployment, ease of use and an unparalleled time to value. Read more about IFS Ultimo

Business size

S M L

Starting from: $35.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

ServiceNow

Enterprise IT service cloud solutions

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Planon

Real estate and facility management software

Overview

Planon Universe offers an integrated workplace management system (IWMS) for corporate real estate, facility managers, service providers and financial professionals. It helps them streamline business processes for assets, workplaces, real estate, and employees. Read more about Planon

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.9 0.4

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Business size

S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: $55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Cherwell Service Management

Customizable IT service management solution

Overview

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more Read more about Cherwell Service Management

Business size

S M L

Starting from: $189.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Airdesk

Centralized workspace for all services.

Overview

Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place. Read more about Airdesk

Business size

S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 5 0.7

HappyFox Assist AI

AI & conversational ticketing for channels on Slack & Teams

Overview

HappyFox Assist AI brings the power of AI and conversational ticketing to IT Support, HR, and Ops channels on Slack and Microsoft Teams. Empower your employees with self-service, reduce ticket volume, increase agent productivity and employee engagement. Read more about HappyFox Assist AI

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 0 4.3

Qumulo File Data Platform

The radically simple way to manage your unstructured data.

Overview

The breakthrough leader in enterprise data management. Qumulo is the only file-based, scale-out management platform designed to offer robust capabilities on-premises and in the cloud. Manage, store, and build with unstructured data at massive scale, anywhere you want. Read more about Qumulo File Data Platform

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.3

EcholoN

Helpdesk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN

Business size

S M L

Starting from: $5,500.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Vivantio

Flexible Software. Focused Service.

Overview

Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support. Read more about Vivantio

Business size

S M L

Starting from: $59.00
  • Free Version
  • Free Trial
Value for Money 4.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.2

Neoforce

Streamline Teamwork & Customer Service with Neoforce

Overview

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service. Read more about Neoforce

Business size

S M L

Starting from: $39.95
  • Free Version
  • Free Trial
Value for Money 5 0.7

Issuetrak

Report. Resolve. Relax. It starts with Issuetrak.

Overview

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak

Business size

S M L

Starting from: $26.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator

Business size

S M L

Starting from: $19.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.2

VIZOR IT Asset Management

ITIL Certified IT Service and Asset Management Solution

Overview

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free. Read more about VIZOR IT Asset Management

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.3

SysAid

The most advanced AI-powered ITSM platform in the market

Overview

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from: $79.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.3

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

Business size

S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Quick view of TOPdesk

4.4 (87)

Business size

S M L

Pricing starting from:

$66.00

  • Free Version
  • Free Trial

Value for Money

4.3