Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Email/Help Desk |
Email/Help Desk
|
| Knowledge Base Software |
Knowledge Base Software
|
| Phone Support |
Phone Support
|
| 24/7 (Live rep) |
24/7 (Live rep)
|
| Chat |
Chat
|
Pricing |
Pricing |
Starting From |
Starting From |
|
$29.00/month
|
|
| Free |
Free
|
| Open Source |
Open Source
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| Ad hoc Reporting |
Ad hoc Reporting
|
| Alerts / Escalation |
Alerts / Escalation
|
| Alerts/Notifications |
Alerts/Notifications
|
| Audit Management |
Audit Management
|
| Automated Discovery |
Automated Discovery
|
| Bandwidth Monitoring |
Bandwidth Monitoring
|
| Business Process Control |
Business Process Control
|
| Collaboration Tools |
Collaboration Tools
|
| Compliance Management |
Compliance Management
|
| Customer Experience Management |
Customer Experience Management
|
| Data Profiling |
Data Profiling
|
| Data Visualization Software |
Data Visualization Software
|
| Diagnostic Tools |
Diagnostic Tools
|
| For Mobile |
For Mobile
|
| For Websites |
For Websites
|
| Full Transaction Diagnostics |
Full Transaction Diagnostics
|
| Historical Trend Analysis |
Historical Trend Analysis
|
| Internet Usage Monitoring |
Internet Usage Monitoring
|
| Issue Tracking Software |
Issue Tracking Software
|
| Keyword Tracking |
Keyword Tracking
|
| Marketing Reports |
Marketing Reports
|
| No-Code |
No-Code
|
| Performance Management |
Performance Management
|
| Query Analysis |
Query Analysis
|
| Scorecards |
Scorecards
|
| Secure Data Storage |
Secure Data Storage
|
| Site Search Tracking |
Site Search Tracking
|
| Templates |
Templates
|
| User Research Analysis |
User Research Analysis
|
| Visual Analytics |
Visual Analytics
|
Integrations |
Integrations |
| Drupal |
Drupal
|
| Salesforce Sales Cloud |
Salesforce Sales Cloud
|
| WordPress |
WordPress
|
