How are these alternatives similar to Trengo?

The alternatives suggested are similar to Trengo in terms of common software categories, shared features and the number of verified user reviews. Explore the following Trengo alternatives to see if there are any Trengo competitors that you should also consider in your software research.


What are the top 5 alternatives to Trengo?


Top 20 alternatives

osTicket

# 1 Alternative

Overview

osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain... Read more about osTicket
Business size
S M L

Starting from: $9.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.3

Microsoft 365

Cloud collaboration and file sharing application suite

Overview

Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint, OneNote, Publisher, Skype, OneDrive, Exchange Online, and more Read more about Microsoft 365
Business size
S M L

Starting from: $6.99
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
Business size
S M L

Starting from: $49.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

AgoraPulse

Easy-to-use social media management for teams and agencies

Overview

With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, Instagram, YouTube, and LinkedIn for posting across multiple platforms. Read more about AgoraPulse
Business size
S M L

Starting from: $99.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.7 0.2 View Pricing Plans

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00
Pricing plans
Value for Money 4.5 View Pricing Plans

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Business size
S M L

Starting from: $21.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.5

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.4

FocalScope

Call center management software

Overview

FocalScope is a call center management software designed to help businesses connect agents with customers through live chat, phone, email, and social media networking sites. The platform enables managers to access the shared email ticket inbox and resolve cases on a unified interface. Read more about FocalScope
Business size
S M L

Starting from: $9.00
  • Free Version
  • Free Trial
Value for Money 5 0.5

Intercom

Make the most of every customer engagement

Overview

Intercom is an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey. Read more about Intercom
Business size
S M L

Starting from: $67.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.5

BeInContact

Your Omnichannel Cloud Contact Center Solution

Overview

BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes. Read more about BeInContact
Business size
S M L

Starting from: $38.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.6

Genesys Cloud CX

Software for faster, smarter, personal experiences

Overview

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX
Business size
S M L

Starting from: $75.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.8 0.7

Enterprise Bot

Intelligent Omnichannel Conversations

Overview

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot
Business size
S M L

Starting from: $50.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.1

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 10 million companies rely on Bitrix24 in 186 countries. Read more about Bitrix24
Business size
S M L

Starting from: $61.00
Pricing plans
Value for Money 4.2 0.3 View Pricing Plans

Froged

THE one tool for onboarding, engagement & customer support

Overview

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged
Business size
S M L

Starting from: $79.00
  • Free Version
  • Free Trial
Value for Money 4.9 0.4

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

Overview

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5

Front

Where 7500+ companies build strong customer relationships;

Overview

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Get started with Front, today. Read more about Front
Business size
S M L

Starting from: $19.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: $5,500.00
  • Free Version
  • Free Trial
Value for Money 4.5
Quick view of Trengo
4.5 (20)
Business size
S M L

Pricing starting from:

$15.00

Value for Money
4.5
Visit Website Pricing plans