Sparkcentral

Customer service platform for asynchronous messaging

How are these alternatives similar to Sparkcentral?

The alternatives suggested are similar to Sparkcentral in terms of common software categories, shared features and the number of verified user reviews. Explore the following Sparkcentral alternatives to see if there are any Sparkcentral competitors that you should also consider in your software research.


What are the top 5 alternatives to Sparkcentral?


Top 20 alternatives

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: $19.00/month
  • Free Trial
  • Per User
Value for Money 4.1 0.1

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00/month
  • Free Trial
  • Per User
  • Open Source
Value for Money 4.5 0.3

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: $15.00/month
  • Free Trial
  • Per Feature
Value for Money 4.7 0.5

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: $15.00/month
  • Free Trial
Value for Money 4.5 0.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per User
Value for Money 4.1 0.1

Quiq Messaging

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Overview

Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat Read more about Quiq Messaging
Business size
S M L

Starting from: $6,000.00/month
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

Helpshift

Digital customer service platform and ticketing system

Overview

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost. Read more about Helpshift
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 3.8 0.4

INSIDE

Cloud-based visual AI-powered customer engagement solutions.

Overview

Powerfront offers an array of products enabling businesses to flawlessly replicate in-person experiences online, helping both the company’s own clients and their end-users to drastically improve operational efficiency and effectiveness. Read more about INSIDE
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per User
Value for Money 4.5 0.3

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Overview

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read more about Zoho CRM
Business size
S M L

Starting from: $14.00/month
  • Free Trial
  • Per User
Value for Money 4.3 0.1

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per Feature
Value for Money 4.6 0.4

Genesys Cloud

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud
Business size
S M L

Starting from: $75.00/month
  • Free Trial
  • Per User
Value for Money 3.9 0.3

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Business size
S M L

Starting from: $21.00/month
  • Free Trial
  • Per Feature
Value for Money 4.7 0.5

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $19.00/month
  • Free Trial
  • Per Feature
Value for Money 4.4 0.2

HelpCrunch

Customer Communication tool for Support, Marketing & Sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Auto Messages - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch Free! Read more about HelpCrunch
Business size
S M L

Starting from: $15.00/month
  • Free Trial
  • Per Feature
Value for Money 4.8 0.6

C2 ATOM

All-in-one service desk software

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: $40.00/month
  • Free Trial
  • Per User
Value for Money 4.1 0.1

TeamSupport

B2B Customer Support Software

Overview

TeamSupport is a B2B customer support software company for tech-enabled companies in software, hardware, infotech, telecom industries. Read more about TeamSupport
Business size
S M L

Starting from: $50.00/month
  • Free Trial
  • Per Feature
Value for Money 4.4 0.2

Comm100 Live Chat

Free Live Chat Software with Unlimited Users and Chats

Overview

Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Unlimited users, unlimited chats. Free forever. Read more about Comm100 Live Chat
Business size
S M L

Starting from: N/A
  • Free Trial
  • Per User
Value for Money 4.5 0.3

Heyday

Conversational AI platform for eCommerce & retailers

Overview

Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses. Read more about Heyday
Business size
S M L

Starting from: N/A
  • Free Trial
Value for Money 4.6 0.4

LiveChat

Premium Customer Service Software for Live Chat & Help Desk

Overview

LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Business size
S M L

Starting from: $16.00/month
  • Free Trial
  • Per Feature
Value for Money 4.5 0.3

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from: $24.00/month
  • Free Trial
  • Per Feature
Value for Money 4.2
Quick view of Sparkcentral
4.2 (15)
Business size
S M L

Pricing starting from:

$600.00/month

  • Free Trial
Value for Money
4.2
Learn More