---
description: Detailed reviews on CA Service Desk Manager based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare CA Service Desk Manager with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CA Service Desk Manager Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Software](/directory/292/it-service-management-itsm/software) > [CA Service Desk Manager](/software/2049821/ca-service-desk-manager) > [CA Service Desk Manager Alternatives](https://www.getapp.ae/alternatives/2049821/ca-service-desk-manager)

# Alternatives to CA Service Desk Manager

Canonical: https://www.getapp.ae/alternatives/2049821/ca-service-desk-manager

> Explore the top alternatives to CA Service Desk Manager. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ae/software/91811/jira-service-management)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/91811/2049821/jira-service-management/vs/ca-service-desk-manager)
2. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ae/software/91351/freshservice)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/91351/2049821/freshservice/vs/ca-service-desk-manager)
3. **InvGate Service Management** — 4.6/5 (108 reviews) — Web-based IT service desk software
   - [View profile](https://www.getapp.ae/software/101213/service-desk)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/101213/2049821/service-desk/vs/ca-service-desk-manager)
4. **monday service** — 4.6/5 (108 reviews) — Customer support and service solution
   - [View profile](https://www.getapp.ae/software/2079989/monday-service)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/2049821/2079989/ca-service-desk-manager/vs/monday-service)
5. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.ae/software/90863/sysaid)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/90863/2049821/sysaid/vs/ca-service-desk-manager)
6. **TOPdesk** — 4.4/5 (110 reviews) — The service management platform that makes service happen
   - [View profile](https://www.getapp.ae/software/111785/topdesk)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/111785/2049821/topdesk/vs/ca-service-desk-manager)
7. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
   - [View profile](https://www.getapp.ae/software/101433/issuetrak)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/101433/2049821/issuetrak/vs/ca-service-desk-manager)
8. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
   - [View profile](https://www.getapp.ae/software/102025/otrs)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/102025/2049821/otrs/vs/ca-service-desk-manager)
9. **Vivantio** — 4.3/5 (178 reviews) — Flexible Software. Focused Service.
   - [View profile](https://www.getapp.ae/software/91516/vivantio)
   - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/91516/2049821/vivantio/vs/ca-service-desk-manager)
10. **ServoDesk** — 4.9/5 (18 reviews) — Help Desk, ITSM, Service and Support management for SMBs
    - [View profile](https://www.getapp.ae/software/129951/simplisys-service-desk)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/129951/2049821/simplisys-service-desk/vs/ca-service-desk-manager)
11. **EcholoN** — 4.7/5 (35 reviews) — Helpdesk software for managing customer service processes
    - [View profile](https://www.getapp.ae/software/164895/echolon)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/164895/2049821/echolon/vs/ca-service-desk-manager)
12. **C2** — 4.3/5 (14 reviews) — The ultimate ITSM platform
    - [View profile](https://www.getapp.ae/software/100352/c2-atom)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/100352/2049821/c2-atom/vs/ca-service-desk-manager)
13. **ServiceTonic** — 4.5/5 (2 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ae/software/2072659/servicetonic)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/2049821/2072659/ca-service-desk-manager/vs/servicetonic)
14. **ServiceWise** — 4.6/5 (8 reviews) — Web based help desk management software
    - [View profile](https://www.getapp.ae/software/103283/servicewise)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/103283/2049821/servicewise/vs/ca-service-desk-manager)
15. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
    - [View profile](https://www.getapp.ae/software/9448/zendesk)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/9448/2049821/zendesk/vs/ca-service-desk-manager)
16. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.ae/software/1336/solarwinds-service-desk)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/1336/2049821/solarwinds-service-desk/vs/ca-service-desk-manager)
17. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ae/software/20521/manageengine-service-desk-plus)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/20521/2049821/manageengine-service-desk-plus/vs/ca-service-desk-manager)
18. **Hiver** — 4.7/5 (146 reviews) — Modern, AI help desk software built for fast teams.
    - [View profile](https://www.getapp.ae/software/20502/hiver)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/20502/2049821/hiver/vs/ca-service-desk-manager)
19. **IncidentMonitor** — 4.1/5 (7 reviews) — Service desk software with self-service web portal support
    - [View profile](https://www.getapp.ae/software/104999/incidentmonitor)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/104999/2049821/incidentmonitor/vs/ca-service-desk-manager)
20. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.ae/software/120371/boss-solutions-suite)
    - [Compare vs CA Service Desk Manager](https://www.getapp.ae/compare/120371/2049821/boss-solutions-suite/vs/ca-service-desk-manager)

## Related Categories

- [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software)
- [IT Service Software](https://www.getapp.ae/directory/1049/it-service/software)
- [Knowledge Base Software](https://www.getapp.ae/directory/2823/knowledge-base/software)
- [Customer Service Software](https://www.getapp.ae/directory/231/customer-service/software)
- [Artificial Intelligence Software](https://www.getapp.ae/directory/1397/artificial-intelligence/software)

## Links

- [View on GetApp](https://www.getapp.ae/alternatives/2049821/ca-service-desk-manager)
- [View Product Profile](https://www.getapp.ae/software/2049821/ca-service-desk-manager)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/ca-service-desk-manager/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2049821/ca-service-desk-manager> |
| en-AU | <https://www.getapp.com.au/alternatives/2049821/ca-service-desk-manager> |
| en-CA | <https://www.getapp.ca/alternatives/2049821/ca-service-desk-manager> |
| en-GB | <https://www.getapp.co.uk/alternatives/2049821/ca-service-desk-manager> |
| en-IE | <https://www.getapp.ie/alternatives/2049821/ca-service-desk-manager> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2049821/ca-service-desk-manager> |
| en-SG | <https://www.getapp.sg/alternatives/2049821/ca-service-desk-manager> |
| en-ZA | <https://www.getapp.za.com/alternatives/2049821/ca-service-desk-manager> |

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