How are these alternatives similar to Hiver?

The alternatives suggested are similar to Hiver in terms of common software categories, shared features and the number of verified user reviews. Explore the following Hiver alternatives to see if there are any Hiver competitors that you should also consider in your software research.


What are the top 5 alternatives to Hiver?


Top 20 alternatives

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite
Business size
S M L

Starting from: $49.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.4 0.1 View Pricing Plans

Jobvite

Recruiting Software

Overview

Jobvite is a recruiting software which helps emerging, mid-market, and enterprise companies hire top talent easily, efficiently, and effectively Read more about Jobvite
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4 0.5

Copper

The CRM designed for Google Workspace

Overview

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get started in minutes. Read more about Copper
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Front

Where 7500+ companies build strong customer relationships;

Overview

Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Get started with Front, today. Read more about Front
Business size
S M L

Starting from: $19.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Helpwise

Communication and workflow management software

Overview

Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules. Read more about Helpwise
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.8 0.3 View Pricing Plans

Intercom

Make the most of every customer engagement

Overview

Intercom is an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey. Read more about Intercom
Business size
S M L

Starting from: $67.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.5

Gmelius

Gmelius transforms Gmail into a team workspace

Overview

Gmelius is a cloud-based collaboration tool that brings teams together within the Gmail platform. By transforming email inboxes into a workspace for team collaboration, Gmelius allows teams to manage projects and clients without leaving their inbox. Read more about Gmelius
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.7 0.2 View Pricing Plans

DeskPRO

Customer service software you can depend on

Overview

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom... Read more about DeskPRO
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.5

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00
Pricing plans
Value for Money 4.5 View Pricing Plans

EcholoN

Help desk software for managing customer service processes

Overview

EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
Business size
S M L

Starting from: $5,500.00
  • Free Version
  • Free Trial
Value for Money 4.5

Vivantio

Flexible Software. Focused Service.

Overview

Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence. Read more about Vivantio
Business size
S M L

Starting from: $42.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3

Supportbench

A Modern B2B Helpdesk CRM Software.

Overview

Our Enterprise Customers Just Love The Convenience. Case Management, Ticket Management, Workflows Automation, Native Integrations, Knowledge Base, and accurate Analytics & Insights, all built-in inside a modern B2B Customer Management Software. Read more about Supportbench
Business size
S M L

Starting from: $40.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.3

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.4

Wrike

Manage your projects from start to finish with Wrike

Overview

Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing full visibility and control over tasks Read more about Wrike
Business size
S M L

Starting from: $9.80
Pricing plans
Value for Money 4.0 0.5 View Pricing Plans

LiveHelpNow

Help desk and live chat solution for customer service

Overview

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more. Read more about LiveHelpNow
Business size
S M L

Starting from: $21.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.2

Bitrix24

100% free CRM, collaboration, and communication tool suite

Overview

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 10 million companies rely on Bitrix24 in 186 countries. Read more about Bitrix24
Business size
S M L

Starting from: $61.00
Pricing plans
Value for Money 4.2 0.3 View Pricing Plans

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.1

C2 ATOM

The ultimate ITSM platform

Overview

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing. Read more about C2 ATOM
Business size
S M L

Starting from: $40.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.3
Quick view of Hiver
4.6 (78)
Business size
S M L

Pricing starting from:

$15.00

  • Free Version
  • Free Trial
Value for Money
4.5
Learn More