---
description: Detailed reviews on ManageEngine ServiceDesk Plus based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare ManageEngine ServiceDesk Plus with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus](/software/20521/manageengine-service-desk-plus) > [ManageEngine ServiceDesk Plus Alternatives](https://www.getapp.ae/alternatives/20521/manageengine-service-desk-plus)

# Alternatives to ManageEngine ServiceDesk Plus

Canonical: https://www.getapp.ae/alternatives/20521/manageengine-service-desk-plus

> Explore the top alternatives to ManageEngine ServiceDesk Plus. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
   - [View profile](https://www.getapp.ae/software/10036/zoho-desk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/10036/20521/zoho-desk/vs/manageengine-service-desk-plus)
2. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ae/software/91351/freshservice)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ae/software/91301/liveagent)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/91301/manageengine-service-desk-plus/vs/liveagent)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.ae/software/10317/freshdesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/10317/20521/freshdesk/vs/manageengine-service-desk-plus)
5. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ae/software/91811/jira-service-management)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/91811/manageengine-service-desk-plus/vs/jira-service-management)
6. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ae/software/9448/zendesk)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/9448/20521/zendesk/vs/manageengine-service-desk-plus)
7. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
   - [View profile](https://www.getapp.ae/software/90863/sysaid)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/90863/manageengine-service-desk-plus/vs/sysaid)
8. **Zoho CRM** — 4.3/5 (6964 reviews) — Customer relationship management solution
   - [View profile](https://www.getapp.ae/software/9908/zoho-crm)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/9908/20521/zoho-crm/vs/manageengine-service-desk-plus)
9. **Dynamics 365** — 4.4/5 (5811 reviews) — ERP and CRM applications from Microsoft
   - [View profile](https://www.getapp.ae/software/90844/dynamics-365)
   - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/90844/manageengine-service-desk-plus/vs/dynamics-365)
10. **ServiceNow Customer Service Management** — 4.4/5 (151 reviews) — Automate requests and deliver effortless experiences
    - [View profile](https://www.getapp.ae/software/2058097/servicenow-customer-service-management)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/2058097/manageengine-service-desk-plus/vs/servicenow-customer-service-management)
11. **Agile CRM** — 4.1/5 (524 reviews) — Sales and marketing CRM for growing businesses
    - [View profile](https://www.getapp.ae/software/102073/agile-crm)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/102073/manageengine-service-desk-plus/vs/agile-crm)
12. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.ae/software/102025/otrs)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/102025/manageengine-service-desk-plus/vs/otrs)
13. **Bitrix24** — 4.2/5 (984 reviews) — All in one business management workspace
    - [View profile](https://www.getapp.ae/software/90602/bitrix24)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/90602/manageengine-service-desk-plus/vs/bitrix24)
14. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ae/software/101433/issuetrak)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/101433/manageengine-service-desk-plus/vs/issuetrak)
15. **TeamSupport** — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
    - [View profile](https://www.getapp.ae/software/8670/teamsupport)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/8670/20521/teamsupport/vs/manageengine-service-desk-plus)
16. **NetSuite** — 4.2/5 (2003 reviews) — AI-powered cloud-based business management suite
    - [View profile](https://www.getapp.ae/software/9137/netsuite)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/9137/20521/netsuite/vs/manageengine-service-desk-plus)
17. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ae/software/91754/salesforce-1-service-cloud)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/91754/manageengine-service-desk-plus/vs/salesforce-1-service-cloud)
18. **Quickbase** — 4.4/5 (327 reviews) — Dynamic work management and project platform
    - [View profile](https://www.getapp.ae/software/10295/quickbase)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/10295/20521/quickbase/vs/manageengine-service-desk-plus)
19. **Cherwell Service Management** — 4.3/5 (166 reviews) — Customizable IT service management solution
    - [View profile](https://www.getapp.ae/software/104591/cherwell-service-managemt)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/104591/manageengine-service-desk-plus/vs/cherwell-service-managemt)
20. **Odoo** — 4.2/5 (1294 reviews) — All-in-one open-source business software
    - [View profile](https://www.getapp.ae/software/102445/odoo)
    - [Compare vs ManageEngine ServiceDesk Plus](https://www.getapp.ae/compare/20521/102445/manageengine-service-desk-plus/vs/odoo)

## Related Categories

- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.ae/directory/325/it-asset-management/software)
- [Issue Tracking Software](https://www.getapp.ae/directory/580/issue-tracking/software)
- [Asset Tracking Software](https://www.getapp.ae/directory/1021/asset-tracking/software)

## Links

- [View on GetApp](https://www.getapp.ae/alternatives/20521/manageengine-service-desk-plus)
- [View Product Profile](https://www.getapp.ae/software/20521/manageengine-service-desk-plus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/20521/manageengine-service-desk-plus> |
| de-AT | <https://www.getapp.at/alternatives/20521/manageengine-service-desk-plus> |
| en | <https://www.getapp.com/it-management-software/a/manageengine-service-desk-plus/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/20521/manageengine-service-desk-plus> |
| en-AU | <https://www.getapp.com.au/alternatives/20521/manageengine-service-desk-plus> |
| en-CA | <https://www.getapp.ca/alternatives/20521/manageengine-service-desk-plus> |
| en-GB | <https://www.getapp.co.uk/alternatives/20521/manageengine-service-desk-plus> |
| en-IE | <https://www.getapp.ie/alternatives/20521/manageengine-service-desk-plus> |
| en-NZ | <https://www.getapp.co.nz/alternatives/20521/manageengine-service-desk-plus> |
| en-SG | <https://www.getapp.sg/alternatives/20521/manageengine-service-desk-plus> |
| en-ZA | <https://www.getapp.za.com/alternatives/20521/manageengine-service-desk-plus> |
| es | <https://www.getapp.es/alternatives/20521/manageengine-service-desk-plus> |
| es-CL | <https://www.getapp.cl/alternatives/20521/manageengine-service-desk-plus> |
| es-CO | <https://www.getapp.com.co/alternatives/20521/manageengine-service-desk-plus> |
| es-MX | <https://www.getapp.com.mx/alternatives/20521/manageengine-service-desk-plus> |
| fr | <https://www.getapp.fr/alternatives/20521/manageengine-service-desk-plus> |
| fr-BE | <https://fr.getapp.be/alternatives/20521/manageengine-service-desk-plus> |
| fr-CA | <https://fr.getapp.ca/alternatives/20521/manageengine-service-desk-plus> |
| nl | <https://www.getapp.nl/alternatives/20521/manageengine-service-desk-plus> |
| nl-BE | <https://www.getapp.be/alternatives/20521/manageengine-service-desk-plus> |
| pt | <https://www.getapp.com.br/alternatives/20521/manageengine-service-desk-plus> |
| pt-PT | <https://www.getapp.pt/alternatives/20521/manageengine-service-desk-plus> |

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