How are these alternatives similar to ServiceNow Customer Service Management?
The alternatives suggested are similar to ServiceNow Customer Service Management in terms of common software categories, shared features and the number of verified user reviews. Explore the following ServiceNow Customer Service Management alternatives to see if there are any ServiceNow Customer Service Management competitors that you should also consider in your software research.
What are the top 5 alternatives to ServiceNow Customer Service Management?
Top 20 alternatives
Overview
Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge.
Read more about Oracle B2C Service
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Azure DevOps Services is designed to help small to large businesses streamline prioritization, release management, and portfolio management operations. It enables software developers to automate the process of software development using testing, package management, repositories, and more.
Read more about Azure DevOps Services
Business size
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Pricing
Starting from:
$6.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
Read more about Dynamics 365
Business size
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Pricing
Starting from:
$50.00
- Free Version
- Free Trial
Value for Money
4.1
Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Business size
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Pricing
Starting from:
$15.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingCentral MVP
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
Overview
Microsoft Visual Studio Online is a web based collaboration and project management application designed for software shipping and building. The Online platform enables you to create software projects as well as track and manage programming processes to help identify bugs, new features and more.
Read more about Microsoft Visual Studio
Business size
S
M
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Pricing
Starting from:
$45.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.0
0.1
Overview
HPE OneView is an IT infrastructure management software that helps businesses automate IT operations. It simplifies infrastructure lifecycle management across computing, storage, and networking processes.
Read more about HPE OneView
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.
Read more about OTRS
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the cloud. It offers businesses with built-in migration tools, which enables administrators to migrate remote desktop services (RDS) and Windows server desktops to various devices.
Read more about Microsoft Azure
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
Wolken ServiceDesk is a cloud-based software designed to help businesses streamline service management, incident tracking, and change management operations. It enables employees to interact with customers and vendors, raise service requests, and automatically route tickets to appropriate agents.
Read more about Wolken ServiceDesk
Business size
S
M
L
Pricing
Starting from:
$30.00
- Free Version
- Free Trial
Value for Money
5
0.9
Overview
KACE is a Unified Endpoint Management solution that offers a single point of control for managing IT systems across the entire organization, inside or outside your network. This comprehensive solution takes the stress out of keeping devices secure and compliant so you can do more.
Read more about KACE
Business size
S
M
L
Pricing
Starting from:
$2.40
- Free Version
- Free Trial
Value for Money
3.9
0.2
Overview
NetSuite provides organizations with an integrated system of cloud applications that helps them run their business. More than 37,000 organizations around the world use NetSuite to more easily grow and adapt to change.
Read more about NetSuite
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
3.8
0.3
Overview
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Business size
S
M
L
Pricing
Starting from:
$55.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Overview
SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.
Read more about SAP Customer Experience
Business size
S
M
L
Pricing
Starting from:
$58.00
- Free Version
- Free Trial
Value for Money
4.0
0.1
Overview
Airdesk is a centralized workspace with a 360º view of all your services. With it, businesses can manage customers and contacts, deals and contracts, project and task management, customer interactions and ticket handling in a single place.
Read more about Airdesk
Business size
S
M
L
Pricing
Starting from:
$39.00
- Free Version
- Free Trial
Value for Money
5
0.9
Overview
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.
Read more about Front
Business size
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M
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Pricing
Starting from:
$19.00
- Free Version
- Free Trial
Value for Money
4.1
Overview
Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.
Read more about Centralpoint
Business size
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M
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Pricing
Starting from:
$25,000.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.
Read more about Sagicc
Business size
S
M
L
Pricing
Starting from:
$70.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Business size
S
M
L
Pricing
Starting from:
$14.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1Related categories
- Issue Tracking Software
- Customer Engagement Software
- Knowledge Management Software
- Customer Communications Management Software
- Data Analysis Software
- Enterprise Search Software
- Customer Service Software
- Workflow Management Software
- Machine Learning Software
- Artificial Intelligence Software
- Customer Support Software
- Contact Center Software
- Order Management Software
Popular comparisons
- ServiceNow Customer Service Management Vs Oracle B2C Service
- ServiceNow Customer Service Management Vs Azure DevOps Services
- ServiceNow Customer Service Management Vs Dynamics 365
- ServiceNow Customer Service Management Vs Freshdesk
- ServiceNow Customer Service Management Vs RingCentral MVP
- ServiceNow Customer Service Management Vs Microsoft Visual Studio
- ServiceNow Customer Service Management Vs Salesforce Sales Cloud
- ServiceNow Customer Service Management Vs HPE OneView
- ServiceNow Customer Service Management Vs OTRS
- ServiceNow Customer Service Management Vs Microsoft Azure
- ServiceNow Customer Service Management Vs Wolken ServiceDesk
- ServiceNow Customer Service Management Vs KACE
