---
description: Detailed reviews on Helpdesk MX based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Helpdesk MX with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Helpdesk MX Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Helpdesk MX](/software/2085729/helpdesk-mx) > [Helpdesk MX Alternatives](https://www.getapp.ae/alternatives/2085729/helpdesk-mx)

# Alternatives to Helpdesk MX

Canonical: https://www.getapp.ae/alternatives/2085729/helpdesk-mx

> Explore the top alternatives to Helpdesk MX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Vision Helpdesk** — 4.6/5 (49 reviews) — Help Desk, Live Chat Software, and ITSM / ITIL Service Desk
   - [View profile](https://www.getapp.ae/software/90728/vision-helpdesk)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/90728/2085729/vision-helpdesk/vs/helpdesk-mx)
2. **Bitrix24** — 4.2/5 (1009 reviews) — Cloud \& on-premises workspace for all business sizes
   - [View profile](https://www.getapp.ae/software/90602/bitrix24)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/90602/2085729/bitrix24/vs/helpdesk-mx)
3. **Zendesk Suite** — 4.4/5 (4116 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ae/software/9448/zendesk)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/9448/2085729/zendesk/vs/helpdesk-mx)
4. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ae/software/10036/zoho-desk)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/10036/2085729/zoho-desk/vs/helpdesk-mx)
5. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ae/software/8385/livechat)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/8385/2085729/livechat/vs/helpdesk-mx)
6. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
   - [View profile](https://www.getapp.ae/software/105081/tidio-chat)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/105081/2085729/tidio-chat/vs/helpdesk-mx)
7. **Crisp** — 4.6/5 (148 reviews) — All-in-one multi-channel solution for customer messaging
   - [View profile](https://www.getapp.ae/software/111347/crisp)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/111347/2085729/crisp/vs/helpdesk-mx)
8. **Salesforce Service Cloud** — 4.5/5 (833 reviews) — AI powered customer service management platform
   - [View profile](https://www.getapp.ae/software/91754/salesforce)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/91754/2085729/salesforce/vs/helpdesk-mx)
9. **HubSpot Service Hub** — 4.4/5 (193 reviews) — Keep customers longer.
   - [View profile](https://www.getapp.ae/software/119575/hubspot-service-hub)
   - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/119575/2085729/hubspot-service-hub/vs/helpdesk-mx)
10. **Help Scout** — 4.6/5 (226 reviews) — AI support suite
    - [View profile](https://www.getapp.ae/software/90462/help-scout)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/90462/2085729/help-scout/vs/helpdesk-mx)
11. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag-and-drop. No code required.
    - [View profile](https://www.getapp.ae/software/2061511/tiledesk)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/2061511/2085729/tiledesk/vs/helpdesk-mx)
12. **Front** — 4.5/5 (293 reviews) — AI-enabled customer service platform for collaboration
    - [View profile](https://www.getapp.ae/software/102177/front)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/102177/2085729/front/vs/helpdesk-mx)
13. **Gladly** — 4.8/5 (140 reviews) — Cloud-based customer service platform
    - [View profile](https://www.getapp.ae/software/106673/gladly)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/106673/2085729/gladly/vs/helpdesk-mx)
14. **respond.io** — 4.6/5 (60 reviews) — The first minute makes or breaks the customer experience.
    - [View profile](https://www.getapp.ae/software/2068199/rocketbots)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/2068199/2085729/rocketbots/vs/helpdesk-mx)
15. **EngageBay CRM** — 4.6/5 (912 reviews) — Integrated sales \& marketing software for growing teams
    - [View profile](https://www.getapp.ae/software/113999/engagebay-marketing)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/113999/2085729/engagebay-marketing/vs/helpdesk-mx)
16. **Text** — 4.7/5 (32 reviews) — AI-powered support that turns every chat into revenue.
    - [View profile](https://www.getapp.ae/software/2082384/Text)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/2082384/2085729/Text/vs/helpdesk-mx)
17. **Gorgias** — 4.6/5 (135 reviews) — The Conversational AI platform for Ecommerce
    - [View profile](https://www.getapp.ae/software/124359/gorgias)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/124359/2085729/gorgias/vs/helpdesk-mx)
18. **TeamSupport** — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
    - [View profile](https://www.getapp.ae/software/8670/teamsupport)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/8670/2085729/teamsupport/vs/helpdesk-mx)
19. **Genesys Cloud CX** — 4.3/5 (271 reviews) — Cloud CCaaS platform for global enterprises
    - [View profile](https://www.getapp.ae/software/104597/genesys-cloud)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/104597/2085729/genesys-cloud/vs/helpdesk-mx)
20. **Kayako** — 4.0/5 (176 reviews) — AI-enabled unified customer service platform
    - [View profile](https://www.getapp.ae/software/8789/kayako)
    - [Compare vs Helpdesk MX](https://www.getapp.ae/compare/8789/2085729/kayako/vs/helpdesk-mx)

## Related Categories

- [Live Chat Software](https://www.getapp.ae/directory/561/live-chat/software)
- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)

## Links

- [View on GetApp](https://www.getapp.ae/alternatives/2085729/helpdesk-mx)
- [View Product Profile](https://www.getapp.ae/software/2085729/helpdesk-mx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/helpdesk-mx/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2085729/helpdesk-mx> |
| en-AU | <https://www.getapp.com.au/alternatives/2085729/helpdesk-mx> |
| en-CA | <https://www.getapp.ca/alternatives/2085729/helpdesk-mx> |
| en-GB | <https://www.getapp.co.uk/alternatives/2085729/helpdesk-mx> |
| en-IE | <https://www.getapp.ie/alternatives/2085729/helpdesk-mx> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2085729/helpdesk-mx> |
| en-SG | <https://www.getapp.sg/alternatives/2085729/helpdesk-mx> |
| en-ZA | <https://www.getapp.za.com/alternatives/2085729/helpdesk-mx> |

-----

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