NICE CXone Alternatives

How are these alternatives similar to NICE CXone?

The alternatives suggested are similar to NICE CXone in terms of common software categories, shared features and the number of verified user reviews. Explore the following NICE CXone alternatives to see if there are any NICE CXone competitors that you should also consider in your software research.


What are the top 5 alternatives to NICE CXone?


Top 20 alternatives

CloudTalk

Cloud-based call center software for sales and support teams

Overview

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction and sales numbers. Integrate CloudTalk with existing tools, buy phone numbers from 140+ countries, use 70+ advanced features and monitor team performance in real-time. Read more about CloudTalk

Business size

S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.1

GoTo Connect

The first-ever truly unified voice and video solution.

Overview

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoTo Connect

Business size

S M L

Starting from: $27.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Cloud Softphone

VoIP solution for designing and deploying softphones

Overview

Acrobits Cloud Softphone is a VoIP platform that helps businesses design, configure, and deploy white-label softphone applications in order to streamline communication across the organization. Key features include audio and video calls, file transfer, data encryption, and contact management. Read more about Cloud Softphone

Business size

S M L

Starting from: $69.00
  • Free Version
  • Free Trial
Value for Money 5 0.9

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.1

8x8 Work

Integrated contact center, voice, chat, video, and APIs

Overview

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device. Read more about 8x8 Work

Business size

S M L

Starting from: $24.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.2

Cerri Project

Project portfolio management software

Overview

The Cerri Project solution goes beyond simple planning; it covers all phases of a project and manages all the documents related to a project. Cerri Project coordinates projects through logical and chronological segmentation. Read more about Cerri Project

Business size

S M L

Starting from: $30.00
  • Free Version
  • Free Trial
Value for Money 3.9 0.2

Overview

Oracle PeopleSoft is an IT asset management solution that provides complete control over your IT assets throughout the asset life cycle. Read more about Oracle PeopleSoft

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.7 0.4

Salesforce Marketing Cloud

Stand out in Your Customer's Inbox

Overview

Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer. Read more about Salesforce Marketing Cloud

Business size

S M L

Starting from: $1,250.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.3

Cisco Unified Communications Manager

Communication and collaboration management solution

Overview

Cisco Unified Communications Manager (formerly CallManager) helps businesses connect and collaborate with teams via IP telephony, voice & video calling, messaging, and more. The activation code onboarding functionality lets users create phone records without a phone’s MAC address. Read more about Cisco Unified Communications Manager

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.7 0.4

RingCentral MVP

RingEX - AI meets trusted communications

Overview

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral MVP

Business size

S M L

Starting from: $20.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.1

Zoom

Zoom is an all-in-one collaboration platform

Overview

With Team Chat, Phone, AI Companion, and more, Zoom is the platform for your best work. With Zoom, you can share your calendar availability, connect with your team, access your work phone on any device, and more. Read more about Zoom

Business size

S M L

Starting from: $14.99
  • Free Version
  • Free Trial
Value for Money 4.5 0.4

Aspect Unified IP

Enable inbound and outbound omni-channel contact.

Overview

Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more. Read more about Aspect Unified IP

Business size

S M L

Starting from: $90.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.1

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

Business size

S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.1

Twilio

Build, Scale, and Operate Customized Communication Solutions

Overview

Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio

Business size

S M L

Starting from: $0.01
  • Free Version
  • Free Trial
Value for Money 4.3 0.2

Microsoft Teams

Chat-based workspace in Office 365

Overview

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. Read more about Microsoft Teams

Business size

S M L

Starting from: $4.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Cisco Jabber

Web conferencing, unified communications, voice & video call

Overview

Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. Read more about Cisco Jabber

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1

Avaya UCaaS

Unified communications platform

Overview

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud. Read more about Avaya UCaaS

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.2 0.1

Fuze

Multi-channel support for customers, partners & staff

Overview

Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders Read more about Fuze

Business size

S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.1

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Overview

RingCentral Contact Center provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center

Business size

S M L

Starting from: $1.00
  • Free Version
  • Free Trial
Value for Money 4.1

UJET

Customer interaction & support platform with CRM integration

Overview

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. Read more about UJET

Business size

S M L

Starting from: $80.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.7

Quick view of NICE CXone

Business size

S M L

Pricing starting from:

$71.00

  • Free Version
  • Free Trial

Value for Money

4.1