NICE CXone Alternatives

Fuze - formerly ThinkingPhones - is a cloud based unified communications platform (UCaaS) enabling multi-channel support for customers, partners, staff and other stakeholders Read more about Fuze

Cisco AnyConnect is a virtual private network (VPN) software designed to provide remote workforce with secure enterprise-wide network access across multiple locations and devices. Administrators can utilize the platform to identify network usage details. Read more about Cisco AnyConnect

Oracle PeopleSoft is an IT asset management solution that provides complete control over your IT assets throughout the asset life cycle. Read more about Oracle PeopleSoft

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Read more about Webex

The Cerri Project solution goes beyond simple planning; it covers all phases of a project and manages all the documents related to a project. Cerri Project coordinates projects through logical and chronological segmentation. Read more about Cerri Project

8x8 X Series, the 8x8 eXperience Communications Platform, is an integrated contact center, chat, voice, video, and APIs solution designed to enable agile company-wide collaboration across enterprises. Read more about 8x8 X Series

SharePoint is a collaboration & content management platform which can be used to build portals, collaboration sites, & also content management sites Read more about Microsoft SharePoint

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud

Acrobits Cloud Softphone is a VoIP platform that helps businesses design, configure, and deploy white-label softphone applications in order to streamline communication across the organization. Key features include audio and video calls, file transfer, data encryption, and contact management. Read more about Cloud Softphone

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more Read more about Five9

Avaya UCaaS (formerly Avaya Aura Contact Center) is a unified communications platform businesses of all sizes across a range of industries. The solution enables flexible hybrid working for agents at home or in the office, and combines Avaya Cloud Office, Avaya Spaces, and Avaya Enterprise Cloud. Read more about Avaya UCaaS

GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone. Read more about GoTo Connect

Cisco Unified Communications Manager (formerly CallManager) helps businesses connect and collaborate with teams via IP telephony, voice & video calling, messaging, and more. The activation code onboarding functionality lets users create phone records without a phone’s MAC address. Read more about Cisco Unified Communications Manager

Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more. Read more about RingCentral MVP

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging, and more Read more about Zoom Meetings

Unified, omni-channel customer service platform for managing interactions across email, chat, voice calls, SMS, social channels, and more. Read more about Aspect Unified IP

Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture Read more about Genesys Cloud CX

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud

The Service Program is a QuickBooks add-on for service providing companies such as pool servicing, lawn care, pest control, sanitation and more, delivering key features across service dispatch, routing, work order management, maintenance scheduling, GPS, mobile & customer services, via a web portal Read more about The Service Program

Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive text messages. It allows programmers to easily integrate various communication methods and to use existing web development skills and codes to solve communication problems. Read more about Twilio