Help Scout

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How are these alternatives similar to Help Scout?

The alternatives suggested are similar to Help Scout in terms of common software categories, shared features and the number of verified user reviews. Explore the following Help Scout alternatives to see if there are any Help Scout competitors that you should also consider in your software research.


What are the top 5 alternatives to Help Scout?


Top 20 alternatives

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp

Business size

S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.4

TeamSupport

The #1 customer support solution for B2B SaaS.

Overview

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Read more about TeamSupport

Business size

S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.4

Gmail

Free email and inbox management app, from Google

Overview

Gmail is a free, advertising-supported email service offered as part of Google Workspace (formerly G Suite), with 15GB of storage, color-coded inbox filters, and 'unsend' button Read more about Gmail

Business size

S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.4

ServiceNow Customer Service Management

Automate requests and deliver effortless experiences

Overview

ServiceNow CSM enables companies to deliver exceptional customer service, automate and streamline operations to reduce the cost to serve. It enhances agent productivity, reduces response times, and delivers personalized customer experiences, resulting in increased satisfaction and loyalty. Read more about ServiceNow Customer Service Management

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.3

Kayako

Unified customer service platform

Overview

Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships. Read more about Kayako

Business size

S M L

Starting from: $30.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.6

Groove

The first sales platform to make sales strategy actionable

Overview

Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Read more about Groove

Business size

S M L

Starting from: $50.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: $7.53
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Procurify

One easy-to-use platform for control over all business spend

Overview

Procurify’s easy-to-use Intelligent Spend Management platform provides hundreds of organizations worldwide with real-time visibility and control over all business spend. Read more about Procurify

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4

SAP Ariba

Business commerce partnering

Overview

Ariba Commerce Cloud is an eCommerce and eProcurement platform that helps you to buy, sell, manage cash more effectively. Ariba combines the ability to optimize complete commerce lifecycles with the world’s largest web-based trading community. Ariba Commerce starts with a freemium package, for transactions in $50,000, and additional fees are... Read more about SAP Ariba

Business size

S M L

Starting from: $50.00
  • Free Version
  • Free Trial
Value for Money 3.3 1.1

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud

Business size

S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

Claris FileMaker

Custom application development

Overview

Claris FileMaker is a custom application development platform that allows businesses to create unique applications that can be deployed in the cloud or on-premise. It provides features such as scripts, triggers, and graphical design tools to help tailor applications to business needs. Read more about Claris FileMaker

Business size

S M L

Starting from: $16.50
  • Free Version
  • Free Trial
Value for Money 4.0 0.4

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations. Enjoy social media integrations, customer relationship management, video calls, ticketing, and more. Start your 30-Day free trial, no credit card required Read more about LiveAgent

Business size

S M L

Starting from: $15.00
Pricing plans
Value for Money 4.7 0.3 View Pricing Plans

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

Business size

S M L

Starting from: $14.00
Pricing plans
Value for Money 4.5 0.1 View Pricing Plans

Front

How 8,000+ companies streamline customer communication.

Overview

Front is customer service software that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration. Read more about Front

Business size

S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

Overview

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub

Business size

S M L

Starting from: $20.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

HappyFox Help Desk

Helpdesk, customer support software

Overview

HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal. Read more about HappyFox Help Desk

Business size

S M L

Starting from: $9.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

TeamSupport Messaging & Live Chat

Engage in impactful conversations

Overview

Mesaaging & Live Chat by TeamSupport empowers B2B and healthcare organizations to unify their customer experience through consistent, convenient, and meaningful conversations. Read more about TeamSupport Messaging & Live Chat

Business size

S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.4

Outseta

Shopify for SaaS or membership businesses

Overview

All-in-one membership software for SaaS start-ups, membership sites, and online communities. Read more about Outseta

Business size

S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Intercom

Intercom is bringing AI-first Customer Service to the world

Overview

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

Business size

S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.4

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: $55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

Quick view of Help Scout

Business size

S M L

Pricing starting from:

$20.00

  • Free Version
  • Free Trial

Value for Money

4.4