Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
$15.00/month
|
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| API |
API
|
| Activity Dashboard |
Activity Dashboard
|
| Activity Management |
Activity Management
|
| Activity Tracking |
Activity Tracking
|
| Anti Spam |
Anti Spam
|
| Archiving & Retention |
Archiving & Retention
|
| Automatic Notifications |
Automatic Notifications
|
| Behavior Tracking |
Behavior Tracking
|
| Built-In Database |
Built-In Database
|
| CRM Integration |
CRM Integration
|
| Calendar Management |
Calendar Management
|
| Calendar Sync with Google |
Calendar Sync with Google
|
| Call List Management |
Call List Management
|
| Call Recording |
Call Recording
|
| Call Reporting |
Call Reporting
|
| Call Transfer |
Call Transfer
|
| Chat |
Chat
|
| Collaboration Tools |
Collaboration Tools
|
| Communication Management |
Communication Management
|
| Configurable Workflow |
Configurable Workflow
|
| Contact Database |
Contact Database
|
| Contact History |
Contact History
|
| Contact Management |
Contact Management
|
| Custom Fields |
Custom Fields
|
| Custom Forms |
Custom Forms
|
| Customer Database |
Customer Database
|
| Customizable Reporting |
Customizable Reporting
|
| Customizable Templates |
Customizable Templates
|
| Data Import |
Data Import
|
| Data Import/Export |
Data Import/Export
|
| Document Storage |
Document Storage
|
| Drag & Drop Interface |
Drag & Drop Interface
|
| Duplicate Detection |
Duplicate Detection
|
| Email Integration |
Email Integration
|
| Email Marketing Management |
Email Marketing Management
|
| Email Templates |
Email Templates
|
| Email Tracking |
Email Tracking
|
| Event Triggered Actions |
Event Triggered Actions
|
| Filtered Views |
Filtered Views
|
| Follow-up Scheduling |
Follow-up Scheduling
|
| Forecasting |
Forecasting
|
| Forms Management |
Forms Management
|
| History Tracking |
History Tracking
|
| IVR / Voice Recognition |
IVR / Voice Recognition
|
| Inbox Management |
Inbox Management
|
| Instant Messaging |
Instant Messaging
|
| Lead Assignment |
Lead Assignment
|
| Lead Capture |
Lead Capture
|
| Lead Distribution |
Lead Distribution
|
| Lead Generation |
Lead Generation
|
| Lead Management |
Lead Management
|
| Lead Nurturing |
Lead Nurturing
|
| Lead Scoring |
Lead Scoring
|
| Microsoft Outlook Integration |
Microsoft Outlook Integration
|
| Mobile Alerts |
Mobile Alerts
|
| Mobile Integration |
Mobile Integration
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Currency |
Multi-Currency
|
| Opportunity Management |
Opportunity Management
|
| Permission Management |
Permission Management
|
| Pipeline Management |
Pipeline Management
|
| Pipeline Reports |
Pipeline Reports
|
| Planning Tools |
Planning Tools
|
| Prioritizing |
Prioritizing
|
| Real Time Notifications |
Real Time Notifications
|
| Reminders |
Reminders
|
| Reporting & Statistics |
Reporting & Statistics
|
| SMS Integration |
SMS Integration
|
| SMS Marketing Managment |
SMS Marketing Managment
|
| SSL Security |
SSL Security
|
| Sales Analytics |
Sales Analytics
|
| Sales Forecasting |
Sales Forecasting
|
| Sales Reporting |
Sales Reporting
|
| Sales Tracking |
Sales Tracking
|
| Search Functionality |
Search Functionality
|
| Social Media Integration |
Social Media Integration
|
| Status Tracking |
Status Tracking
|
| Summary Reports |
Summary Reports
|
| Tagging |
Tagging
|
| Task Management |
Task Management
|
| Task Scheduling |
Task Scheduling
|
| Third Party Integration |
Third Party Integration
|
| To-Do List |
To-Do List
|
| Voice Mail |
Voice Mail
|
| Web Forms |
Web Forms
|
| Website Integration |
Website Integration
|
| Widgets |
Widgets
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
| Akita |
Akita
|
| JivoChat |
JivoChat
|
| Landingi |
Landingi
|
| LiveChat |
LiveChat
|
| Mailchimp |
Mailchimp
|
| Ringostat |
Ringostat
|
| SendPulse |
SendPulse
|
| Tidio |
Tidio
|
| Workato |
Workato
|
| Zendesk |
Zendesk
|
