How are these alternatives similar to LiveAgent?

The alternatives suggested are similar to LiveAgent in terms of common software categories, shared features and the number of verified user reviews. Explore the following LiveAgent alternatives to see if there are any LiveAgent competitors that you should also consider in your software research.


What are the top 5 alternatives to LiveAgent?


Top 20 alternatives

Zendesk

# 1 Alternative

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.6

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.2

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3

LiveChat

Premium Customer Service Software for Live Chat & Help Desk

Overview

LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now! Read more about LiveChat
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4.5 0.2 View Pricing Plans

Intercom

The #1-rated Business Messenger for customer relationships.

Overview

Intercom is the first Conversational Relationship Platform that enables businesses to deliver conversational, messenger-based experiences across the customer journey through one unified platform for sales, marketing and support teams. Read more about Intercom
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.7

Kayako

Unified customer service platform

Overview

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3.8 0.9

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.1

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4.2 0.5 View Pricing Plans

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.7

Vision Helpdesk

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

Overview

We offer four products to manage customer support for all size business. 1) Multi channel Help Desk Software 2) Satellite Help Desk (Multi company help desk ) 3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint) 4) Live Chat Software Read more about Vision Helpdesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Trengo

Collaborative inbox for all communication channels.

Overview

Trengo is a collaboration platform that provides businesses with a shared inbox to manage team communication and interact with customers across multiple channels such as WhatsApp, emails, chat, social media platforms, and voice calls. Read more about Trengo
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4.7 View Pricing Plans

Spiceworks

Server and website monitoring software

Overview

Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most! Read more about Spiceworks
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6 0.1

SherpaDesk

A support soution to help track time and manage projects

Overview

A complete solution to help organizations track customer support issues, capture billable time and monitor project profitability Read more about SherpaDesk
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.9 0.2

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Zoom Video Webinars

Webinar platform for live streaming online events

Overview

Zoom Video Webinars is designed to help businesses host webinars, engage with audiences, and facilitate communication with internal and external stakeholders. It enables presenters to manage audience interruptions, utilize virtual backgrounds and studio effects, and suppress background noise during video streams. Read more about Zoom Video Webinars
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.5 0.2

Pipedrive

CRM built by salespeople, for salespeople

Overview

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter Read more about Pipedrive
Business size
S M L

Starting from:

Not provided by vendor

Pricing plans
Value for Money 4.4 0.3 View Pricing Plans

Daktela

Call Centre Software for all Business

Overview

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks. Read more about Daktela
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 0.3

Microsoft Teams

Chat-based workspace in Office 365

Overview

Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution. Read more about Microsoft Teams
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.3
Quick view of LiveAgent
Business size
S M L

Pricing starting from:

Not provided by vendor

Value for Money
4.7
Visit Website Pricing plans