---
description: Detailed reviews on Freshservice based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages thanks to GetApp United Arab Emirates. Compare Freshservice with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice Reviews, Prices & Ratings | GetApp UAE 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [Freshservice](/software/91351/freshservice) > [Freshservice Alternatives](https://www.getapp.ae/alternatives/91351/freshservice)

# Alternatives to Freshservice

Canonical: https://www.getapp.ae/alternatives/91351/freshservice

> Explore the top alternatives to Freshservice. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ae/software/91301/liveagent)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/91301/91351/liveagent/vs/freshservice)
2. **Zendesk Suite** — 4.4/5 (4094 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ae/software/9448/zendesk)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/9448/91351/zendesk/vs/freshservice)
3. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ae/software/132287/milvus)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/132287/freshservice/vs/milvus)
4. **JIRA Service Management** — 4.5/5 (779 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ae/software/91811/jira-service-management)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/91811/freshservice/vs/jira-service-management)
5. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ae/software/10036/zoho-desk)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/10036/91351/zoho-desk/vs/freshservice)
6. **SysAid** — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
   - [View profile](https://www.getapp.ae/software/90863/sysaid)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/90863/91351/sysaid/vs/freshservice)
7. **LiveChat** — 4.6/5 (1729 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ae/software/8385/livechat)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/8385/91351/livechat/vs/freshservice)
8. **ServiceNow** — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
   - [View profile](https://www.getapp.ae/software/9156/servicenow)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/9156/91351/servicenow/vs/freshservice)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.ae/software/20521/manageengine-service-desk-plus)
   - [Compare vs Freshservice](https://www.getapp.ae/compare/20521/91351/manageengine-service-desk-plus/vs/freshservice)
10. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.ae/software/105081/tidio-chat)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/105081/freshservice/vs/tidio-chat)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.ae/software/1336/solarwinds-service-desk)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/1336/91351/solarwinds-service-desk/vs/freshservice)
12. **BOSSDesk** — 4.7/5 (145 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.ae/software/120371/boss-solutions)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/120371/freshservice/vs/boss-solutions)
13. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.ae/software/2059330/teamdynamix)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/2059330/freshservice/vs/teamdynamix)
14. **ServiceTonic** — 4.7/5 (9 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ae/software/2072659/servicetonic)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/2072659/freshservice/vs/servicetonic)
15. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ae/software/91754/salesforce)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/91754/freshservice/vs/salesforce)
16. **NinjaOne** — 4.7/5 (298 reviews) — Cloud-based unified IT operations platform for MSPs
    - [View profile](https://www.getapp.ae/software/108129/ninjaone)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/108129/freshservice/vs/ninjaone)
17. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
    - [View profile](https://www.getapp.ae/software/102017/atera)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/102017/freshservice/vs/atera)
18. **HelpDesk** — 4.6/5 (183 reviews) — AI-powered ticketing system
    - [View profile](https://www.getapp.ae/software/116767/helpdesk)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/116767/freshservice/vs/helpdesk)
19. **Deepser** — 4.6/5 (58 reviews) — Service Management without complexity - no code.
    - [View profile](https://www.getapp.ae/software/2002751/deepser)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/2002751/freshservice/vs/deepser)
20. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ae/software/101433/issuetrak)
    - [Compare vs Freshservice](https://www.getapp.ae/compare/91351/101433/freshservice/vs/issuetrak)

## Related Categories

- [Knowledge Management Software](https://www.getapp.ae/directory/257/knowledge-management/software)
- [Help Desk & Ticketing Software](https://www.getapp.ae/directory/287/help-desk-ticketing/software)
- [IT Service Management (ITSM) Software](https://www.getapp.ae/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.ae/directory/325/it-asset-management/software)
- [IT Management Software](https://www.getapp.ae/directory/771/it-management/software)

## Links

- [View on GetApp](https://www.getapp.ae/alternatives/91351/freshservice)
- [View Product Profile](https://www.getapp.ae/software/91351/freshservice)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/91351/freshservice> |
| de-AT | <https://www.getapp.at/alternatives/91351/freshservice> |
| en | <https://www.getapp.com/it-management-software/a/freshservice/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/91351/freshservice> |
| en-AU | <https://www.getapp.com.au/alternatives/91351/freshservice> |
| en-CA | <https://www.getapp.ca/alternatives/91351/freshservice> |
| en-GB | <https://www.getapp.co.uk/alternatives/91351/freshservice> |
| en-IE | <https://www.getapp.ie/alternatives/91351/freshservice> |
| en-NZ | <https://www.getapp.co.nz/alternatives/91351/freshservice> |
| en-SG | <https://www.getapp.sg/alternatives/91351/freshservice> |
| en-ZA | <https://www.getapp.za.com/alternatives/91351/freshservice> |
| es | <https://www.getapp.es/alternatives/91351/freshservice> |
| es-CL | <https://www.getapp.cl/alternatives/91351/freshservice> |
| es-CO | <https://www.getapp.com.co/alternatives/91351/freshservice> |
| es-MX | <https://www.getapp.com.mx/alternatives/91351/freshservice> |
| fr | <https://www.getapp.fr/alternatives/91351/freshservice> |
| fr-BE | <https://fr.getapp.be/alternatives/91351/freshservice> |
| fr-CA | <https://fr.getapp.ca/alternatives/91351/freshservice> |
| nl | <https://www.getapp.nl/alternatives/91351/freshservice> |
| nl-BE | <https://www.getapp.be/alternatives/91351/freshservice> |
| pt | <https://www.getapp.com.br/alternatives/91351/freshservice> |
| pt-PT | <https://www.getapp.pt/alternatives/91351/freshservice> |

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