How are these alternatives similar to Intercom?

The alternatives suggested are similar to Intercom in terms of common software categories, shared features and the number of verified user reviews. Explore the following Intercom alternatives to see if there are any Intercom competitors that you should also consider in your software research.


What are the top 5 alternatives to Intercom?


Top 20 alternatives

Airship

Mobile marketing and customer engagement platform

Overview

Airship is a customer engagement platform designed to help businesses in retail, finance, sports, and other industries deliver personalized messages via multiple channels such as mobile applications, email, web notifications, SMS, and more. Read more about Airship
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 3 1.0

SendGrid

Email Delivery. Simplified.

Overview

Twilio SendGrid's cloud-based email infrastructure relieves businesses of the cost and complexity of maintaining custom email systems. Twilio SendGrid provides reliable email delivery, scalability and real-time analytics along with flexible API's that make custom integration a breeze. Read more about SendGrid
Business size
S M L

Starting from: $14.95
  • Free Version
  • Free Trial
Value for Money 4.0

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
Business size
S M L

Starting from: $60.00
Pricing plans
Value for Money 4.3 0.3 View Pricing Plans

Gist

AI-enabled customer communication solution

Overview

Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers. Read more about Gist
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7

Consumer

Restaurant management software for bars

Overview

Consumer is a management system for bars and restaurants that centralizes orders placed at the table and via delivery, allowing users to schedule orders, provides menu updates by QR codes, issues tax receipts, enables loyalty and cashback programs, and more. Available in Portuguese for Brazil. Read more about Consumer
Business size
S M L

Starting from: $44.90
  • Free Version
  • Free Trial
Value for Money 0 4.0

Okomo

Sales and service communication platform

Overview

OKOMO is a sales and service communication solution. It easily integrates live messaging, voice, video, file sharing, and appointment scheduling directly into online channels such as websites, emails, newsletters, and social media, boosting sales conversion and customer satisfaction for service-driven businesses and organizations. Read more about Okomo
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.8 0.8

Brevo

Automation, Marketing & Transactional Email, and SMS Service

Overview

Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. Read more about Brevo
Business size
S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Slaask

Customer service app for Slack users

Overview

Slaask is a customer service app for Slack, bringing all team & customer communication from multiple channels together in one place, for SMBs & large businesses Read more about Slaask
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 5 1.0

Pendo

Product usage & behavior data capture

Overview

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.4

Kayako

Unified customer service platform

Overview

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place. Read more about Kayako
Business size
S M L

Starting from: $30.00
  • Free Version
  • Free Trial
Value for Money 3.8 0.2

Confluence

Create, organize, and discuss work with your team

Overview

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence
Business size
S M L

Starting from: $55.00
Pricing plans
Value for Money 4.3 0.3 View Pricing Plans

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM
Business size
S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Crisp

All-in-one multi-channel solution for customer messaging

Overview

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots. Read more about Crisp
Business size
S M L

Starting from: $25.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.5

Podium

Review management, reputation software, webchat, payments

Overview

Podium is a best-in-class messaging + payments platform for local businesses that generates leads, boosts online reputation, consolidates communication channels, creates SMS marketing campaigns and accepts payments - all from one location. Read more about Podium
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0

Freshchat

Live Chat software for modern messaging

Overview

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social Read more about Freshchat
Business size
S M L

Starting from: $15.00
Pricing plans
Value for Money 4.0 View Pricing Plans

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub
Business size
S M L

Starting from: $50.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.2

HelpCrunch

Customer Communication tool for support, marketing & sales

Overview

HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales. Increase conversions and sales, improve support, and grow faster with HelpCrunch. Features: - Live Chat - Chatbot - Email Marketing - Help Desk - Knowledge Base - Popups Try HelpCrunch for free! Read more about HelpCrunch
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.8

respond.io

Marketing, sales & support inbox platform

Overview

Respond.io is a marketing, sales & support inbox platform that powers the future of business communications by connecting customers from any channel such as WhatsApp, Telegram, LINE, Viber & even email to be responded to from one centralized dashboard by teams of all sizes. Read more about respond.io
Business size
S M L

Starting from: $99.00
  • Free Version
  • Free Trial
Value for Money 4.8 0.8

Haptik

Conversational AI tool with natural language processing

Overview

Haptik is a conversational AI software that helps businesses streamline operations related to contactless shopping, FAQ automation, request routing, and more. Administrators can use predefined templates to build IVAs based on specific business requirements and use cases. Read more about Haptik
Business size
S M L

Starting from: $5,000.00
  • Free Version
  • Free Trial
Value for Money 4.1 0.1

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Business size
S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.7
Quick view of Intercom
Business size
S M L

Pricing starting from:

$74.00

  • Free Version
  • Free Trial
Value for Money
4.0