Vocalcom

Omnichannel Cloud Contact Center Solutions

How are these alternatives similar to Vocalcom?

The alternatives suggested are similar to Vocalcom in terms of common software categories, shared features and the number of verified user reviews. Explore the following Vocalcom alternatives to see if there are any Vocalcom competitors that you should also consider in your software research.


What are the top 5 alternatives to Vocalcom?


Top 20 alternatives

Overview

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat Read more about VICIdial
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.9 0.1

Ameyo

All-in-one Contact Center Software

Overview

An all-in-one customer interaction suite powering over a billion interactions worldwide Read more about Ameyo
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 3.6 1.2

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent
Business size
S M L

Starting from: $15.00/month
Pricing plans
Value for Money 4.7 0.1 View Pricing Plans

Zendesk

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
Business size
S M L

Starting from: $19.00/month
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Zoho Desk

Cloud-based help desk platform

Overview

Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00/month
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Five9

Cloud contact and call center software

Overview

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more Read more about Five9
Business size
S M L

Starting from: $100.00/month
  • Free Version
  • Free Trial
Value for Money 4 0.8

Genesys Cloud CX

Mobile optimized cloud call center with multichannel routing

Overview

Genesys Cloud CX is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about Genesys Cloud CX
Business size
S M L

Starting from: $75.00/month
  • Free Version
  • Free Trial
Value for Money 3.9 0.9

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Overview

Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read more about Zoho CRM
Business size
S M L

Starting from: $14.00/month
  • Free Version
  • Free Trial
Value for Money 4.3 0.5

Bitrix24

100% free CRM, collaboration and communication tool suite

Overview

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
Business size
S M L

Starting from: $24.00/month
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

RingCentral Contact Center

The Collaborative Contact Center solution from the industry

Overview

RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization tools Read more about RingCentral Contact Center
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.1 0.7

MaxContact

Omnichannel Contact Centre Software

Overview

MaxContact is a leading cloud-based contact centre solution provider, best for 10 - 1000 users plus. With unrivalled technology and a fantastic 100% UK based team. Read more about MaxContact
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.8

Agile CRM

Sales and marketing CRM for growing businesses

Overview

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey Read more about Agile CRM
Business size
S M L

Starting from: $8.99/month
Pricing plans
Value for Money 4.2 0.6 View Pricing Plans

CloudTalk

Cloud-based call center software for sales and support teams

Overview

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk
Business size
S M L

Starting from: $20.00/month
  • Free Version
  • Free Trial
Value for Money 4.4 0.4

NOLA

Auto dialer solution for call centers and debt collectors

Overview

NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans. Read more about NOLA
Business size
S M L

Starting from: $0.03
  • Free Version
  • Free Trial
Value for Money 4.8

INO CX

Omnichannel contact center solution

Overview

INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform. Read more about INO CX
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 0 4.8

Bright Pattern

Cloud Contact Center Software with Embedded AI

Overview

Leading global provider of AI-powered omnichannel cloud contact center software. Read more about Bright Pattern
Business size
S M L

Starting from: $70.00/month
  • Free Version
  • Free Trial
Value for Money 4.8

User.com

The engine of growth. An all in one solution for user data.

Overview

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com
Business size
S M L

Starting from: N/A
  • Free Version
  • Free Trial
Value for Money 4.6 0.2

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $19.00/month
Pricing plans
Value for Money 4.4 0.4 View Pricing Plans

NICE CXone

Cloud Contact Center Software

Overview

NICE inContact delivers the most complete and customer-focused cloud platform for companies to transform their customer experiences. Read more about NICE CXone
Business size
S M L

Starting from: $100.00/month
  • Free Version
  • Free Trial
Value for Money 4 0.8
Quick view of Vocalcom
4.9 (15)
Business size
S M L

Pricing starting from:

$65.00/month

  • Free Version
  • Free Trial
Value for Money
4.8
Learn More