Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
N/A
|
|
Free |
Free
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
@mentions |
@mentions
|
API |
API
|
Case Management |
Case Management
|
Chat |
Chat
|
Collaboration Tools |
Collaboration Tools
|
Commenting |
Commenting
|
Customer Segmentation |
Customer Segmentation
|
Customer Service Analytics |
Customer Service Analytics
|
Customizable Templates |
Customizable Templates
|
Email Templates |
Email Templates
|
Filtered Views |
Filtered Views
|
Instant Messaging |
Instant Messaging
|
Monitoring |
Monitoring
|
Multi-Language |
Multi-Language
|
Prioritizing |
Prioritizing
|
Productivity Reporting |
Productivity Reporting
|
Project Notes |
Project Notes
|
Receiving |
Receiving
|
Reporting & Statistics |
Reporting & Statistics
|
Social Media Integration |
Social Media Integration
|
Status Tracking |
Status Tracking
|
Support Ticket Management |
Support Ticket Management
|
Support Ticket Tracking |
Support Ticket Tracking
|
Tagging |
Tagging
|
Workflow Management |
Workflow Management
|
Integrations |
Integrations |
Drupal |
Drupal
|
Magento Commerce |
Magento Commerce
|
Wordpress |
Wordpress
|