Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
N/A
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| @mentions |
@mentions
|
| API |
API
|
| Case Management |
Case Management
|
| Chat |
Chat
|
| Collaboration Tools |
Collaboration Tools
|
| Commenting |
Commenting
|
| Customer Segmentation |
Customer Segmentation
|
| Customer Service Analytics |
Customer Service Analytics
|
| Customizable Templates |
Customizable Templates
|
| Email Templates |
Email Templates
|
| Filtered Views |
Filtered Views
|
| Instant Messaging |
Instant Messaging
|
| Monitoring |
Monitoring
|
| Multi-Language |
Multi-Language
|
| Prioritizing |
Prioritizing
|
| Productivity Reporting |
Productivity Reporting
|
| Project Notes |
Project Notes
|
| Receiving |
Receiving
|
| Reporting & Statistics |
Reporting & Statistics
|
| Social Media Integration |
Social Media Integration
|
| Status Tracking |
Status Tracking
|
| Support Ticket Management |
Support Ticket Management
|
| Support Ticket Tracking |
Support Ticket Tracking
|
| Tagging |
Tagging
|
| Workflow Management |
Workflow Management
|
Integrations |
Integrations |
| Drupal |
Drupal
|
| Magento Commerce |
Magento Commerce
|
| Wordpress |
Wordpress
|
