How are these alternatives similar to Zendesk Suite?

The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.


What are the top 5 alternatives to Zendesk Suite?


Top 20 alternatives

Freshchat

Live Chat software for modern messaging

Overview

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social Read more about Freshchat
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.2

Kustomer

Modern Customer Service Software For Customer-First Brands

Overview

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets. Read more about Kustomer
Business size
S M L

Starting from: $29.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Oracle B2C Service

Multi-channel contact center

Overview

Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge. Read more about Oracle B2C Service
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Call Center Studio

Pay-as-you-go • Scalable • Enhanced AX • Better CX

Overview

Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base. Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio. Read more about Call Center Studio
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.7 0.5

Halp

Ticketing, powered by your Slack conversations

Overview

Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more. Read more about Halp
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 5 0.8

HubSpot Marketing Hub

All in one inbound marketing platform

Overview

HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place Read more about HubSpot Marketing Hub
Business size
S M L

Starting from: $50.00
  • Free Version
  • Free Trial
Value for Money 4.2

tawk.to

Live chat support & messaging solution

Overview

tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages. Read more about tawk.to
Business size
S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
Business size
S M L

Starting from: $19.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira
Business size
S M L

Starting from: $7.50
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Zoho Social

Social media marketing for growing businesses

Overview

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement by scheduling unlimited posts, managing social networks, tracking conversations, and measuring performance from a single dashboard Read more about Zoho Social
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.3

LiveAgent

Great customer service starts with better help desk software

Overview

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.5

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk
Business size
S M L

Starting from: $15.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk
Business size
S M L

Starting from: $14.00
Pricing plans
Value for Money 4.5 0.3 View Pricing Plans

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Overview

Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.1 0.1

TeamSupport

The complete B2B solution for great customer support

Overview

TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy. Read more about TeamSupport
Business size
S M L

Starting from: $49.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Intercom

Making internet business personal

Overview

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom
Business size
S M L

Starting from: $67.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.2

Tidio

Communicator for businesses. live chat, messenger and email

Overview

Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface Read more about Tidio
Business size
S M L

Starting from: $39.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4

HubSpot CRM

Everything you need to sell in one integrated suite

Overview

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM
Business size
S M L

Starting from: $0.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.1

Salesforce Sales Cloud

Cloud-based CRM & Sales Automation

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them. Read more about Salesforce Sales Cloud
Business size
S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.0 0.2

ClickUp

Project management, task tracking, & professional goal tools

Overview

ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all. Read more about ClickUp
Business size
S M L

Starting from: $9.00
  • Free Version
  • Free Trial
Value for Money 4.6 0.4
Quick view of Zendesk Suite
Business size
S M L

Pricing starting from:

$49.00

  • Free Version
  • Free Trial
Value for Money
4.2
Learn More