Overview |
Overview |
Platforms Supported |
Platforms Supported |
Web Based |
Web Based
|
iPhone App |
iPhone App
|
Android App |
Android App
|
Windows App |
Windows App
|
Support Options |
Support Options |
FAQs |
FAQs
|
Forum |
Forum
|
Knowledge Base |
Knowledge Base
|
Online Support |
Online Support
|
Phone Support |
Phone Support
|
Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
$12.00/year
|
|
Free |
Free
|
Subscription |
Subscription
|
Reviews |
Reviews |
Overall rating |
Overall rating
|
Ease of use |
Ease of use
|
Value for money |
Value for money
|
Customer support |
Customer support
|
Features |
Features |
@mentions |
@mentions
|
A/B Testing |
A/B Testing
|
API |
API
|
Accounting Integration |
Accounting Integration
|
Activity Dashboard |
Activity Dashboard
|
Activity Management |
Activity Management
|
Activity Tracking |
Activity Tracking
|
Ad hoc Reporting |
Ad hoc Reporting
|
Advertising Management |
Advertising Management
|
Alerts / Escalation |
Alerts / Escalation
|
Analytics |
Analytics
|
Appointment Management |
Appointment Management
|
Approval Process Control |
Approval Process Control
|
Auto-Dialer |
Auto-Dialer
|
Auto-Responders |
Auto-Responders
|
Automated Sales |
Automated Sales
|
Automatic Backup |
Automatic Backup
|
Automatic Call Distribution |
Automatic Call Distribution
|
Automatic Lead Distribution |
Automatic Lead Distribution
|
Automatic Notifications |
Automatic Notifications
|
Avatars |
Avatars
|
Behavior Tracking |
Behavior Tracking
|
Billing & Invoicing |
Billing & Invoicing
|
Budgeting |
Budgeting
|
Business Analysis |
Business Analysis
|
Business Intelligence |
Business Intelligence
|
CRM Integration |
CRM Integration
|
Calendar Management |
Calendar Management
|
Calendar Sync with Google |
Calendar Sync with Google
|
Call Center Management |
Call Center Management
|
Call Disposition |
Call Disposition
|
Call Recording |
Call Recording
|
Call Reporting |
Call Reporting
|
Call Routing |
Call Routing
|
Call Scripting |
Call Scripting
|
Call Tracking |
Call Tracking
|
Callback Scheduling |
Callback Scheduling
|
Caller ID |
Caller ID
|
Campaign Analysis |
Campaign Analysis
|
Campaign Management |
Campaign Management
|
Campaign Planning |
Campaign Planning
|
Campaign Scheduling |
Campaign Scheduling
|
Campaign Segmentation |
Campaign Segmentation
|
Categorization |
Categorization
|
Chat |
Chat
|
Client Management |
Client Management
|
Client Portal |
Client Portal
|
Collaboration Tools |
Collaboration Tools
|
Commenting |
Commenting
|
Communication Management |
Communication Management
|
Compliance Management |
Compliance Management
|
Computer Telephony Integration |
Computer Telephony Integration
|
Configurable Workflow |
Configurable Workflow
|
Contact Database |
Contact Database
|
Contact History |
Contact History
|
Contact Management |
Contact Management
|
Content Filter |
Content Filter
|
Content Library |
Content Library
|
Contract Management |
Contract Management
|
Conversion Rate Optimization |
Conversion Rate Optimization
|
Conversion Tracking |
Conversion Tracking
|
Custom Charts |
Custom Charts
|
Custom Fields |
Custom Fields
|
Custom Forms |
Custom Forms
|
Custom Landing Pages |
Custom Landing Pages
|
Customer Accounts |
Customer Accounts
|
Customer Activity Reporting |
Customer Activity Reporting
|
Customer Database |
Customer Database
|
Customer Experience Management |
Customer Experience Management
|
Customer History |
Customer History
|
Customer Segmentation |
Customer Segmentation
|
Customizable Branding |
Customizable Branding
|
Customizable Reporting |
Customizable Reporting
|
Customizable Templates |
Customizable Templates
|
Dashboard Creation |
Dashboard Creation
|
Data Capture and Transfer |
Data Capture and Transfer
|
Data Filtering |
Data Filtering
|
Data Import |
Data Import
|
Data Import/Export |
Data Import/Export
|
Data Mapping |
Data Mapping
|
Data Migration |
Data Migration
|
Data Storage Management |
Data Storage Management
|
Data Synchronization |
Data Synchronization
|
Data Verification |
Data Verification
|
Data Visualization |
Data Visualization
|
Desktop Notifications |
Desktop Notifications
|
Direct Mail Management |
Direct Mail Management
|
Document Generation |
Document Generation
|
Document Management |
Document Management
|
Document Storage |
Document Storage
|
Document Templates |
Document Templates
|
Drag & Drop Interface |
Drag & Drop Interface
|
Duplicate Detection |
Duplicate Detection
|
Electronic Payments |
Electronic Payments
|
Email Alerts |
Email Alerts
|
Email Distribution |
Email Distribution
|
Email Integration |
Email Integration
|
Email Invitations & Reminders |
Email Invitations & Reminders
|
Email Marketing Management |
Email Marketing Management
|
Email Notifications |
Email Notifications
|
Email Response Control |
Email Response Control
|
Email Templates |
Email Templates
|
Email Tracking |
Email Tracking
|
Employee Profile |
Employee Profile
|
Employee Self Service |
Employee Self Service
|
Engagement Analytics |
Engagement Analytics
|
Escalation Management |
Escalation Management
|
Event Calendar |
Event Calendar
|
Event Logs |
Event Logs
|
Event Management |
Event Management
|
Event Scheduling |
Event Scheduling
|
Event Triggered Actions |
Event Triggered Actions
|
Expense Tracking |
Expense Tracking
|
Feedback Automation |
Feedback Automation
|
File Management |
File Management
|
File Transfer |
File Transfer
|
Filtered Views |
Filtered Views
|
Follow-up Scheduling |
Follow-up Scheduling
|
Forecasting |
Forecasting
|
Forms Management |
Forms Management
|
Forum / Discussion Board |
Forum / Discussion Board
|
Gamification |
Gamification
|
Geographic Maps |
Geographic Maps
|
Geolocation |
Geolocation
|
Guided Problem Solving |
Guided Problem Solving
|
Help Desk Integration |
Help Desk Integration
|
Historical Analysis |
Historical Analysis
|
History Tracking |
History Tracking
|
Human Resource Integration |
Human Resource Integration
|
ID Scan |
ID Scan
|
IVR / Voice Recognition |
IVR / Voice Recognition
|
Image Library |
Image Library
|
Inbox Management |
Inbox Management
|
Instant Messaging |
Instant Messaging
|
Inventory Management |
Inventory Management
|
Inventory Tracking |
Inventory Tracking
|
Invoice Management |
Invoice Management
|
Invoice Processing |
Invoice Processing
|
Labeling |
Labeling
|
Lead Assignment |
Lead Assignment
|
Lead Capture |
Lead Capture
|
Lead Distribution |
Lead Distribution
|
Lead Generation |
Lead Generation
|
Lead Management |
Lead Management
|
Lead Nurturing |
Lead Nurturing
|
Lead Scoring |
Lead Scoring
|
Lifecycle Management |
Lifecycle Management
|
Mail Merge |
Mail Merge
|
Mailing List Management |
Mailing List Management
|
Meeting Management |
Meeting Management
|
Microsoft Outlook Integration |
Microsoft Outlook Integration
|
Milestone Tracking |
Milestone Tracking
|
Mobile Alerts |
Mobile Alerts
|
Mobile Integration |
Mobile Integration
|
Monitoring |
Monitoring
|
Multi-Campaign |
Multi-Campaign
|
Multi-Channel Communication |
Multi-Channel Communication
|
Multi-Channel Management |
Multi-Channel Management
|
Multi-Company |
Multi-Company
|
Multi-Currency |
Multi-Currency
|
Multi-Department / Project |
Multi-Department / Project
|
Multi-Language |
Multi-Language
|
Multimedia Support |
Multimedia Support
|
Multiple Data Sources |
Multiple Data Sources
|
Multiple User Accounts |
Multiple User Accounts
|
Opportunity Management |
Opportunity Management
|
Order Approval |
Order Approval
|
Order Confirmation |
Order Confirmation
|
Order Management |
Order Management
|
Partial Payments |
Partial Payments
|
Partner Management |
Partner Management
|
Partner Portal |
Partner Portal
|
Payroll Integration |
Payroll Integration
|
Performance Management |
Performance Management
|
Performance Metrics |
Performance Metrics
|
Performance Reports |
Performance Reports
|
Permission Management |
Permission Management
|
Personalized Profiles |
Personalized Profiles
|
Pipeline Management |
Pipeline Management
|
Pipeline Reports |
Pipeline Reports
|
Predictive Analytics |
Predictive Analytics
|
Price Management |
Price Management
|
Prioritizing |
Prioritizing
|
Product Catalog |
Product Catalog
|
Product Data Management |
Product Data Management
|
Progress Reports |
Progress Reports
|
Progress Tracking |
Progress Tracking
|
Project Management |
Project Management
|
Project Notes |
Project Notes
|
Project Templates |
Project Templates
|
Project Tracking |
Project Tracking
|
Proposal Generation |
Proposal Generation
|
Purchase Order Management |
Purchase Order Management
|
Push Notifications |
Push Notifications
|
QuickBooks Integration |
QuickBooks Integration
|
Quota Management |
Quota Management
|
Quote Management |
Quote Management
|
ROI Analytics |
ROI Analytics
|
Real Time Analytics |
Real Time Analytics
|
Real Time Comparisons |
Real Time Comparisons
|
Real Time Data |
Real Time Data
|
Real Time Monitoring |
Real Time Monitoring
|
Real Time Notifications |
Real Time Notifications
|
Real Time Reporting |
Real Time Reporting
|
Real Time Updates |
Real Time Updates
|
Records Management |
Records Management
|
Recurring Billing |
Recurring Billing
|
Recurring Tasks |
Recurring Tasks
|
Reminders |
Reminders
|
Remote File Access |
Remote File Access
|
Reporting & Statistics |
Reporting & Statistics
|
Role Management |
Role Management
|
Role-Based Permissions |
Role-Based Permissions
|
Rules-Based Workflow |
Rules-Based Workflow
|
SLA Management |
SLA Management
|
SMS Integration |
SMS Integration
|
SSL Security |
SSL Security
|
Sales Analytics |
Sales Analytics
|
Sales Forecasting |
Sales Forecasting
|
Sales Integration |
Sales Integration
|
Sales Orders |
Sales Orders
|
Sales Reporting |
Sales Reporting
|
Sales Tracking |
Sales Tracking
|
Scheduled Reporting |
Scheduled Reporting
|
Search Functionality |
Search Functionality
|
Secure Data Storage |
Secure Data Storage
|
Secure Login |
Secure Login
|
Self Service Portal |
Self Service Portal
|
Sentiment Analysis |
Sentiment Analysis
|
Single Sign On |
Single Sign On
|
Social Advertising |
Social Advertising
|
Social Media Integration |
Social Media Integration
|
Social Media Metrics |
Social Media Metrics
|
Social Network Marketing |
Social Network Marketing
|
Speech to Text |
Speech to Text
|
Spend Analysis |
Spend Analysis
|
Status Reporting |
Status Reporting
|
Status Tracking |
Status Tracking
|
Stock Management |
Stock Management
|
Subscription Management |
Subscription Management
|
Succession Planning |
Succession Planning
|
Summary Reports |
Summary Reports
|
Survey Management |
Survey Management
|
Surveys & Feedback |
Surveys & Feedback
|
Tagging |
Tagging
|
Task Management |
Task Management
|
Task Planning |
Task Planning
|
Task Scheduling |
Task Scheduling
|
Task Tracking |
Task Tracking
|
Team Calendars |
Team Calendars
|
Template Management |
Template Management
|
Territory Management |
Territory Management
|
Text to Speech |
Text to Speech
|
Third Party Integration |
Third Party Integration
|
Timeline Management |
Timeline Management
|
To-Do List |
To-Do List
|
Transaction History |
Transaction History
|
Trend Analysis |
Trend Analysis
|
Two-Factor Authentication |
Two-Factor Authentication
|
User Management |
User Management
|
User Photos |
User Photos
|
Vendor Managed Inventory |
Vendor Managed Inventory
|
Vendor Management |
Vendor Management
|
Video Conferencing |
Video Conferencing
|
Visitor Tracking |
Visitor Tracking
|
Visual Analytics |
Visual Analytics
|
Voice Mail |
Voice Mail
|
Web Analytics |
Web Analytics
|
Web Forms |
Web Forms
|
Web Traffic Reporting |
Web Traffic Reporting
|
Website Integration |
Website Integration
|
Whiteboard |
Whiteboard
|
Widgets |
Widgets
|
Wiki |
Wiki
|
Workflow Management |
Workflow Management
|
eCommerce Integration |
eCommerce Integration
|
iCalendar Support |
iCalendar Support
|
Integrations |
Integrations |
ActiveCampaign |
ActiveCampaign
|
Adobe Sign |
Adobe Sign
|
ClickDesk |
ClickDesk
|
HelpOnClick |
HelpOnClick
|
Nimble |
Nimble
|
SeamlessGov |
SeamlessGov
|
TeamSupport |
TeamSupport
|
Zoho Books |
Zoho Books
|
Zoho Invoice |
Zoho Invoice
|
Zoho Recruit |
Zoho Recruit
|