---
description: Quickly find and compare the leading ProProfs Chat vs Bitrix24 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ProProfs Chat vs Bitrix24 - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/232/online-crm/software) > [ProProfs Chat \<span\>vs\</span\> Bitrix24](https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24)

# Compare ProProfs Chat vs Bitrix24

Canonical: https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24

> Detailed comparison between ProProfs Chat and Bitrix24. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ProProfs Chat | Bitrix24 |
| **Overall rating** | 4.8/5 | 4.2/5 |
| **Total Reviews** | 53 | 984 |
| **Starting Price** | $15.00 | €61.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### ProProfs Chat

- API
- Access Controls/Permissions
- CRM Software
- Canned Responses
- Chatbot Software
- Email Management Software
- File Sharing Software
- Geotargeting
- Help Desk Management
- Lead Capture Software
- Lead Generation Software
- Mobile Access
- Pre-built Templates
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Bitrix24

- API
- Access Controls/Permissions
- CRM Software
- Canned Responses
- Chatbot Software
- Email Management Software
- File Sharing Software
- Geotargeting
- Help Desk Management
- Lead Capture Software
- Lead Generation Software
- Mobile Access
- Pre-built Templates
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View ProProfs Chat Profile](https://www.getapp.ae/software/10018/proprofs-chat)
- [View Bitrix24 Profile](https://www.getapp.ae/software/90602/bitrix24)
- [View Original Comparison](https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare ProProfs Chat vs Bitrix24 - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading ProProfs Chat vs Bitrix24 alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24","about":[{"@id":"https://www.getapp.ae/software/10018/proprofs-chat#software"},{"@id":"https://www.getapp.ae/software/90602/bitrix24#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24#breadcrumblist"},"@id":"https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"ProProfs Chat","description":"ProProfs chat is a fast and responsive online chat software that enables different business websites offer instant support to their valuable customers and web visitors. With ProProfs live chat software, your support team can resolve queries faster, provide answers of various questions in real time and deal with multiple customers without interrupting their browsing flow. The live support chat software also enables support teams to reduce tickets instantly while enhancing customer response time and their satisfaction levels. With ProProfs, bring assurance to your customers and tell them that you are always around them whenever they need you.  \n\nProProfs chat allows easy options to engage and connect with worthy customers and website visitors in real time by enabling proactive outreach to your customer support team. Your support executive may send proactive chat requests to website visitors and guide them through the sales funnel by using this tool.\n\nProProfs chat is equipped with topmost features that enable you to reach out customers easily and display right offers to them. This chat platform offers competitive advantage to a business by adding better numbers in sales, conversion rates, and customer engagements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/69296e62-3c71-4586-a858-0cbbca45fc38.png","url":"https://www.getapp.ae/software/10018/proprofs-chat","@id":"https://www.getapp.ae/software/10018/proprofs-chat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":53},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.ae/software/90602/bitrix24","@id":"https://www.getapp.ae/software/90602/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online CRM Software","position":2,"item":"/directory/232/online-crm/software","@type":"ListItem"},{"name":"ProProfs Chat vs Bitrix24","position":3,"item":"https://www.getapp.ae/compare/10018/90602/proprofs-chat/vs/bitrix24","@type":"ListItem"}]}]}
</script>