---
description: Quickly find and compare the leading ProProfs Chat vs LiveAgent alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare ProProfs Chat vs LiveAgent - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Sales Tracking Software](/directory/3059/sales-tracking/software) > [ProProfs Chat \<span\>vs\</span\> LiveAgent](https://www.getapp.ae/compare/10018/91301/proprofs-chat/vs/liveagent)

# Compare ProProfs Chat vs LiveAgent

Canonical: https://www.getapp.ae/compare/10018/91301/proprofs-chat/vs/liveagent

> Detailed comparison between ProProfs Chat and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Chat | LiveAgent |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 53 | 1753 |
| **Starting Price** | $15.00 | $15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Chat

- API
- Access Controls/Permissions
- Autoresponders
- CRM Software
- Canned Responses
- Chatbot Software
- Email Management Software
- File Sharing Software
- Geotargeting
- Help Desk Management
- Lead Capture Software
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### LiveAgent

- API
- Access Controls/Permissions
- Autoresponders
- CRM Software
- Canned Responses
- Chatbot Software
- Email Management Software
- File Sharing Software
- Geotargeting
- Help Desk Management
- Lead Capture Software
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing Software
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View ProProfs Chat Profile](https://www.getapp.ae/software/10018/proprofs-chat)
- [View LiveAgent Profile](https://www.getapp.ae/software/91301/liveagent)
- [View Original Comparison](https://www.getapp.ae/compare/10018/91301/proprofs-chat/vs/liveagent)

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