---
description: Quickly find and compare the leading osTicket vs Redmine alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare osTicket vs Redmine - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [osTicket \<span\>vs\</span\> Redmine](https://www.getapp.ae/compare/10260/10272/osticket/vs/redmine)

# Compare osTicket vs Redmine

Canonical: https://www.getapp.ae/compare/10260/10272/osticket/vs/redmine

> Detailed comparison between osTicket and Redmine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | Redmine |
| **Overall rating** | 4.3/5 | 4.1/5 |
| **Total Reviews** | 76 | 177 |
| **Starting Price** | $12.00 | $25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support | FAQs/Forum, Knowledge Base Software |
| **Training Software** | - | Videos |

## Key features

### osTicket

- Customizable Fields
- Customizable Forms
- Help Desk Management
- Knowledge Management Software
- Support Ticket Management
- Task Management Software
- Templates

### Redmine

- Collaboration Tools
- Customizable Fields
- Document Management Software
- For IT Project Management
- Issue Management
- Kanban Board
- Milestone Tracking
- Multiple Projects
- Online Time Tracking Software
- Product Roadmapping
- Project Tracking Software
- Projections
- Requirements Management Software
- Status Tracking
- Task Management Software

## Links

- [View osTicket Profile](https://www.getapp.ae/software/10260/osticket)
- [View Redmine Profile](https://www.getapp.ae/software/10272/redmine)
- [View Original Comparison](https://www.getapp.ae/compare/10260/10272/osticket/vs/redmine)

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