---
description: Quickly find and compare the leading Freshdesk vs Spotler CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshdesk vs Spotler CRM - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> Spotler CRM](https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm)

# Compare Freshdesk vs Spotler CRM

Canonical: https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm

> Detailed comparison between Freshdesk and Spotler CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshdesk | Spotler CRM |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3408 | 453 |
| **Starting Price** | $19.00 | $17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customizable Forms
- Customizable Reports
- Email Templates
- Engagement Tracking
- File Sharing Software
- Monitoring
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Search/Filter
- Task Management Software
- Workflow Management Software

### Spotler CRM

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Communication Management
- Contact Management Software
- Customer Database
- Customer History
- Customizable Forms
- Customizable Reports
- Email Templates
- Engagement Tracking
- File Sharing Software
- Monitoring
- Performance Metrics
- Queue Management
- Reporting/Analytics
- Search/Filter
- Task Management Software
- Workflow Management Software

## Links

- [View Freshdesk Profile](https://www.getapp.ae/software/10317/freshdesk)
- [View Spotler CRM Profile](https://www.getapp.ae/software/20468/really-simple-systems-cloud-crm)
- [View Original Comparison](https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshdesk vs Spotler CRM - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Freshdesk vs Spotler CRM alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm","about":[{"@id":"https://www.getapp.ae/software/10317/freshdesk#software"},{"@id":"https://www.getapp.ae/software/20468/really-simple-systems-cloud-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm#breadcrumblist"},"@id":"https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"Freshdesk","description":"Freshdesk is a cloud and mobile-based customer support and helpdesk software that helps businesses optimze customer service by offering omnichannel capabilities, automated ticket routing, in-depth reporting, self-service options, SLA management, and more.\n\nFreshdesk unifies requests coming in across email, phone, web, chat and social, and helps teams stay on top of all conversations within a single view. It also delivers a seamless user experience to agents and helps them stay at their productive best.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/49e05c80-f60b-425a-9835-65dfcb8a5352.png","url":"https://www.getapp.ae/software/10317/freshdesk","@id":"https://www.getapp.ae/software/10317/freshdesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3408},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Spotler CRM","description":"Spotler CRM is the easy to use cloud CRM system that's designed for growing teams. There’s a customizable Sales CRM, plus options for Marketing and Service tools and integrations - so everything is in one place, enabling great team collaboration and customer relationships that drive sales growth.\n\nOur CRM system is designed to grow with your business. There are 4 price plans; Free, Starter, Professional and Enterprise, offering easy solutions that will work for your business. \n\nOur customer support is totally free of charge and you'll find lots of self-service resources so you can get the most from your CRM.\n\nOur integrated CRM and marketing solution lets you build campaigns and send emails directly from your CRM, using your data to personalize and segment. New leads can be captured from your website and assigned to sales staff to follow up. Or you can add them directly to an automated marketing campaign, letting you work smarter. The stats package means you can monitor the leads, opportunities and value of closed deals, then track the ROI for each campaign, and optimise your marketing spend.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8cf73866-d327-4f83-b3ea-671215352e25.png","url":"https://www.getapp.ae/software/20468/really-simple-systems-cloud-crm","@id":"https://www.getapp.ae/software/20468/really-simple-systems-cloud-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":453},"offers":{"price":"17","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk & Ticketing Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Freshdesk vs Spotler CRM","position":3,"item":"https://www.getapp.ae/compare/10317/20468/freshdesk/vs/really-simple-systems-cloud-crm","@type":"ListItem"}]}]}
</script>