---
description: Quickly find and compare the leading Freshdesk vs Microsoft SharePoint alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshdesk vs Microsoft SharePoint - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Help Desk & Ticketing Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> Microsoft SharePoint](https://www.getapp.ae/compare/10317/90850/freshdesk/vs/sharepoint)

# Compare Freshdesk vs Microsoft SharePoint

Canonical: https://www.getapp.ae/compare/10317/90850/freshdesk/vs/sharepoint

> Detailed comparison between Freshdesk and Microsoft SharePoint. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Microsoft SharePoint |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3423 | 5431 |
| **Starting Price** | $19.00 | $5.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Templates
- Discussions/Forums
- Email Management Software
- File Sharing Software
- Full Text Search
- Mobile Access
- Project Management Software
- Search/Filter
- Task Management Software
- Wiki
- Workflow Management Software

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Management Software
- Content Management System (CMS) Software
- Customizable Forms
- Customizable Templates
- Discussions/Forums
- Email Management Software
- File Sharing Software
- Full Text Search
- Mobile Access
- Project Management Software
- Search/Filter
- Task Management Software
- Wiki
- Workflow Management Software

## Links

- [View Freshdesk Profile](https://www.getapp.ae/software/10317/freshdesk)
- [View Microsoft SharePoint Profile](https://www.getapp.ae/software/90850/sharepoint)
- [View Original Comparison](https://www.getapp.ae/compare/10317/90850/freshdesk/vs/sharepoint)

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