---
description: Quickly find and compare the leading 3CX vs Marchex alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs Marchex - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [3CX \<span\>vs\</span\> Marchex](https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking)

# Compare 3CX vs Marchex

Canonical: https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking

> Detailed comparison between 3CX and Marchex. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 3CX | Marchex |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 465 | 32 |
| **Starting Price** | $350.00 | $0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 3CX

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- CRM Software
- Call Disposition
- Call Recording Software
- Call Reporting
- Call Routing
- Caller ID
- Computer Telephony Integration
- Contact Management Software
- Customizable Reports
- IVR
- Interaction Tracking
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations
- Virtual Extensions

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- CRM Software
- Call Disposition
- Call Recording Software
- Call Reporting
- Call Routing
- Caller ID
- Contact Management Software
- Customizable Reports
- IVR
- Interaction Tracking
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations

## Links

- [View 3CX Profile](https://www.getapp.ae/software/103409/3cx)
- [View Marchex Profile](https://www.getapp.ae/software/110321/marchex-call-tracking)
- [View Original Comparison](https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare 3CX vs Marchex - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading 3CX vs Marchex alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking","about":[{"@id":"https://www.getapp.ae/software/103409/3cx#software"},{"@id":"https://www.getapp.ae/software/110321/marchex-call-tracking#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking#breadcrumblist"},"@id":"https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"publisher":{"@id":"https://www.getapp.ae/#organization"},"inLanguage":"en-AE"},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.ae/software/103409/3cx","@id":"https://www.getapp.ae/software/103409/3cx#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Marchex","description":"Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8c41c57a-61f2-46b0-a4a5-2790a0a744e5.png","url":"https://www.getapp.ae/software/110321/marchex-call-tracking","@id":"https://www.getapp.ae/software/110321/marchex-call-tracking#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":32},"offers":{"price":"0.01","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"VoIP Software","position":2,"item":"/directory/107/voip/software","@type":"ListItem"},{"name":"3CX vs Marchex","position":3,"item":"https://www.getapp.ae/compare/103409/110321/3cx/vs/marchex-call-tracking","@type":"ListItem"}]}]}
</script>
