---
description: Quickly find and compare the leading 3CX vs Cisco BroadWorks alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare 3CX vs Cisco BroadWorks - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [3CX \<span\>vs\</span\> Cisco BroadWorks](https://www.getapp.ae/compare/103409/2056704/3cx/vs/cisco-broadworks)

# Compare 3CX vs Cisco BroadWorks

Canonical: https://www.getapp.ae/compare/103409/2056704/3cx/vs/cisco-broadworks

> Detailed comparison between 3CX and Cisco BroadWorks. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 3CX | Cisco BroadWorks |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 465 | 1 |
| **Starting Price** | $350.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | FAQs/Forum, Knowledge Base Software |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### 3CX

- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Communication Management
- Computer Telephony Integration
- Customizable Reports
- File Sharing Software
- Inbound Call Center
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Recording
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing
- Video Conferencing Software
- Virtual Extensions

### Cisco BroadWorks

- Auto-Dialer
- Communication Management
- Video Conferencing Software

## Links

- [View 3CX Profile](https://www.getapp.ae/software/103409/3cx)
- [View Cisco BroadWorks Profile](https://www.getapp.ae/software/2056704/cisco-broadworks)
- [View Original Comparison](https://www.getapp.ae/compare/103409/2056704/3cx/vs/cisco-broadworks)

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