---
description: Quickly find and compare the leading DialedIn CCaaS vs XCALLY alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare DialedIn CCaaS vs XCALLY - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/275/call-center/software) > [DialedIn CCaaS \<span\>vs\</span\> XCALLY](https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally)

# Compare DialedIn CCaaS vs XCALLY

Canonical: https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally

> Detailed comparison between DialedIn CCaaS and XCALLY. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | DialedIn CCaaS | XCALLY |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 315 | 130 |
| **Starting Price** | $25.00 | €29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Preview Dialer
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Recording Software
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Inbound Call Center
- List Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Preview Dialer
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration

## Links

- [View DialedIn CCaaS Profile](https://www.getapp.ae/software/104279/chasedata)
- [View XCALLY Profile](https://www.getapp.ae/software/112271/xcally)
- [View Original Comparison](https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare DialedIn CCaaS vs XCALLY - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading DialedIn CCaaS vs XCALLY alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally","about":[{"@id":"https://www.getapp.ae/software/104279/chasedata#software"},{"@id":"https://www.getapp.ae/software/112271/xcally#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally#breadcrumblist"},"@id":"https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE","publisher":{"@id":"https://www.getapp.ae/#organization"}},{"name":"DialedIn CCaaS","description":"DialedIn is a cloud-based CCaaS platform engineered to optimize outbound, inbound, and blended call center activities across various industries. The platform is a comprehensive, adaptable solution that grows with the business and keeps it competitive.Designed for any team with at least five seats, it provides advanced options including auto, predictive, preview, and progressive dialing to ensure every call is managed efficiently.\n\nDialedIn CCaaS offers a suite of key features designed to enhance efficiency and user experience. Rapid Deployment allows users to get up and running in minutes, not days, ensuring minimal downtime. The User-Friendly Interface requires minimal training, enabling teams to focus their time and energy on delivering top-tier service. Smart Call Routing uses customizable rules to direct calls based on language, skill set, and other factors, enhancing both customer and agent experiences. No-Code Integrations make it easy for users to connect with leading CRMs and APIs, eliminating complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics with customizable dashboards and reporting tools that offer instant insights to optimize performance on the go. Security &amp; Compliance are prioritized with robust security settings that ensure data integrity and compliance, and digital call records are stored securely for up to 90 days. Scalability is a key feature, as the solution also scales from small businesses to large enterprises, whether deployed on-site or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7a3b11de-235c-4635-8ffa-9c76ce345c6c.png","url":"https://www.getapp.ae/software/104279/chasedata","@id":"https://www.getapp.ae/software/104279/chasedata#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":315},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"XCALLY","description":"XCALLY is a complete software solution for inbound / outbound / blended or omnichannel call centers. Users can handle interactions with customers via phone, web chat, email, SMS, fax and social media through standard APIs, as well as manage customer information and keep track of their interactions across multiple channels. Agents can login to their queues, manage multiple statuses, and perform various tasks according to their skills. \n\nXCALLY helps contact centers to maximize agents' talk time using preview, progressive or predictive dialing, with automations and triggers that help automate tasks according to previously defined timing and actions. Users can analyze data and performances through XCALLY's ready-to-use reports or build custom reports tailored to specific business goals. Organizations can also design IVR projects such as auto-attendant, customer satisfaction surveys, call back, and more, using the drag &amp; drop web GUI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7671daac-8e48-4b82-90b7-7d6a6a2d107a.png","url":"https://www.getapp.ae/software/112271/xcally","@id":"https://www.getapp.ae/software/112271/xcally#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":130},"offers":{"price":"29","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios"},{"@id":"https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Center Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"DialedIn CCaaS vs XCALLY","position":3,"item":"https://www.getapp.ae/compare/104279/112271/chasedata/vs/xcally","@type":"ListItem"}]}]}
</script>
