---
description: Quickly find and compare the leading Freshchat vs tawk.to alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Freshchat vs tawk.to - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Freshchat \<span\>vs\</span\> tawk.to](https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to)

# Compare Freshchat vs tawk.to

Canonical: https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to

> Detailed comparison between Freshchat and tawk.to. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshchat | tawk.to |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 115 | 343 |
| **Starting Price** | ₹1,799.00 | $0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshchat

- API
- Activity Dashboard
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### tawk.to

- API
- Activity Dashboard
- Autoresponders
- CRM Software
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Freshchat Profile](https://www.getapp.ae/software/106095/freshchat)
- [View tawk.to Profile](https://www.getapp.ae/software/119563/tawk-to)
- [View Original Comparison](https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Freshchat vs tawk.to - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Freshchat vs tawk.to alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to","about":[{"@id":"https://www.getapp.ae/software/106095/freshchat#software"},{"@id":"https://www.getapp.ae/software/119563/tawk-to#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to#breadcrumblist"},"@id":"https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ae/#website"},"publisher":{"@id":"https://www.getapp.ae/#organization"},"inLanguage":"en-AE"},{"name":"Freshchat","description":"Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.\n\nKey-Value Propositions:\n1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more\n2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional \n3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size\n\nWith the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.\n\nThis is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.\n\nFreshchat offers:\n\n-Unified inbox experience to manage conversations across digital channels\n-Best-in-class AI chatbots that focus on intent and engagement\n-Proactive messaging using hyper-targeted rich media campaigns \n-Intelligent load balancing and auto-routing capabilities\n-Seamless integrations via a rapidly growing app marketplace and custom APIs\n-Highly resilient architecture built on AWS and certified \n with industry compliances","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/813eed6c-ff22-4e52-8f08-b6d751e784ac.png","url":"https://www.getapp.ae/software/106095/freshchat","@id":"https://www.getapp.ae/software/106095/freshchat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":115,"ratingValue":4.1},"offers":{"price":"1799","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"tawk.to","description":"tawk.to is a cloud-based live chat and messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, and monitor customer communication via customizable pages.\n\nKey features of tawk.to include real-time monitoring, native mobile apps, customizable widgets, a built-in ticketing system, canned shortcuts, desktop/mail notifications, data encryption, and custom tabs. The platform's domain restriction functionality allows users to control access through selective domains, websites, or IP. tawk.to also includes sentiment tracking which helps users analyze responses and improve customer engagement. tawk.to offers a white-label solution, letting users create personalized widgets and emails with custom branding. \n\ntawk.to includes an interactive dashboard which provides valuable insight into visitors, chats, page views, and more, via graphs and historical analytics. The platform integrates with various third-party applications and platforms including WordPress, Joomla, PrestaShop, Trakdesk, Weebly, Wix, Zencart, Cayzu, and Cloudflare.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/946ccd49-9259-4834-a49f-4c419070d61a.png","url":"https://www.getapp.ae/software/119563/tawk-to","@id":"https://www.getapp.ae/software/119563/tawk-to#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":343,"ratingValue":4.6},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Freshchat vs tawk.to","position":3,"item":"https://www.getapp.ae/compare/106095/119563/freshchat/vs/tawk-to","@type":"ListItem"}]}]}
</script>