Solvemate enables brands to deliver quality customer service through meaningful conversations.

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat. Read less
Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster.... Read more

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

€349.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

$14.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

4.6 /5
(19)
Ease of Use
4.1/5
Features
4.3/5
Customer Service Software
4.9/5
Value for Money
4.4/5

Overall rating

4.2 /5
(4,907)
Ease of Use
4.1/5
Features
4.2/5
Customer Service Software
4/5
Value for Money
4.3/5

Total features 38

  • "What If" Scenarios
  • @mentions
  • AB Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Approval Process Control
  • Asset Management
  • Auto-Dialer
  • Auto-Responders
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Avatars
  • Behavior Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Management
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Software
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management Software
  • Chat/Messaging
  • Chatbot Software
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Library
  • Content Management System (CMS) Software
  • Contextual Guidance
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Correlation Analysis
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Software
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Dashboard Software
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization Software
  • Desktop Notifications
  • Direct Mail Management
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Event Calendar
  • Event Logs
  • Event Management Software
  • Event Scheduling
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Management
  • File Transfer
  • Filtering
  • For AEC Industry
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Forms Management
  • Forum / Discussion Board
  • Gamification Software
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Graphical Data Presentation
  • Guided Problem Solving
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Historical Trend Analysis
  • ID Scanning
  • IVR / Voice Recognition
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management Software
  • Labeling
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Lifecycle Management
  • List Management
  • Live Chat Software
  • Machine Learning Software
  • Mail Merge
  • Mailing List Management
  • Marketing Automation Software
  • Marketing Calendar
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multimedia Support
  • Multiple Data Sources
  • Multiple User Accounts
  • Multivariate Testing
  • Negative Feedback Management
  • Opportunity Management
  • Order Management Software
  • Order Processing
  • Partial Payments
  • Partner Management
  • Partner Portal
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics Software
  • Price / Margin Management
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Product Data Management Software
  • Progress Reports
  • Progress Tracking
  • Project Management Software
  • Project Templates
  • Project Tracking Software
  • Proposal Generation
  • Proposal Management Software
  • Prospecting Tools
  • Purchase Order Management
  • Push Notifications Software
  • QuickBooks Integration
  • Quota Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management Software
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting Software
  • Sales Management
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduling Software
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On Software
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Promotion
  • Source Tracking
  • Speech-to-Text Analysis
  • Spend Analysis
  • Statistical Analysis Software
  • Status Tracking
  • Stock Management
  • Subscription Management Software
  • Succession Planning Software
  • Summary Reports
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Team Calendars
  • Template Management
  • Territory Management
  • Text Analysis Software
  • Text to Speech
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Training Management
  • Transaction History
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • User Profiles
  • Vendor Managed Inventory
  • Vendor Management Software
  • Version Control
  • Video Conferencing Software
  • Virtual Personal Assistant (VPA)
  • Visitor Tracking
  • Visual Analytics
  • Voice Mail
  • Warranty Tracking
  • Web Forms
  • Web Traffic Reporting
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whiteboard Software
  • Widgets
  • Wiki
  • Workflow Management Software
  • XML / RSS
  • eCommerce Management
  • iCalendar Support

Total features 325

  • "What If" Scenarios
  • @mentions
  • AB Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Advertising Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Application Management
  • Appointment Management
  • Appointment Scheduling Software
  • Approval Process Control
  • Asset Management
  • Auto-Dialer
  • Auto-Responders
  • Automatic Backup
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Avatars
  • Behavior Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM Software
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call Management
  • Call Recording Software
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking Software
  • Callback Scheduling
  • Caller ID
  • Campaign Analytics
  • Campaign Management Software
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Categorization/Grouping
  • Channel Management Software
  • Chat/Messaging
  • Chatbot Software
  • Churn Management
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Code-free Development
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Community Management
  • Compliance Management
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management Software
  • Content Delivery
  • Content Library
  • Content Management System (CMS) Software
  • Contextual Guidance
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Correlation Analysis
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Software
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Dashboard Software
  • Data Capture and Transfer
  • Data Import/Export
  • Data Mapping
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Verification
  • Data Visualization Software
  • Desktop Notifications
  • Direct Mail Management
  • Document Generation Software
  • Document Management Software
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Drip Campaigns
  • Duplicate Detection
  • Electronic Payments
  • Email Alerts
  • Email Distribution
  • Email Invitations & Reminders
  • Email Management Software
  • Email Marketing Software
  • Email Response Control
  • Email Templates
  • Email Tracking Software
  • Employee Profiles
  • Employee Self Service
  • Engagement Tracking
  • Event Calendar
  • Event Logs
  • Event Management Software
  • Event Scheduling
  • Event Triggered Actions
  • Exception Reporting
  • Expense Tracking
  • FAQ
  • Feedback Management
  • Field Sales Management
  • File Management
  • File Transfer
  • Filtering
  • For AEC Industry
  • For Sales Teams/Organizations
  • For eCommerce
  • Forecasting
  • Forms Management
  • Forum / Discussion Board
  • Gamification Software
  • Geographic Maps
  • Geolocation
  • Goal Management
  • Graphical Data Presentation
  • Guided Problem Solving
  • HR Management
  • Help Desk Management
  • Historical Reporting
  • Historical Trend Analysis
  • ID Scanning
  • IVR / Voice Recognition
  • Image Library
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management Software
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management Software
  • Labeling
  • Landing Pages/Web Forms
  • Lead Capture Software
  • Lead Distribution
  • Lead Generation Software
  • Lead Management Software
  • Lead Nurturing Software
  • Lead Qualification
  • Lead Segmentation
  • Lifecycle Management
  • List Management
  • Live Chat Software
  • Machine Learning Software
  • Mail Merge
  • Mailing List Management
  • Marketing Automation Software
  • Marketing Calendar
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Company
  • Multi-Currency
  • Multi-Department/Project
  • Multi-Language
  • Multimedia Support
  • Multiple Data Sources
  • Multiple User Accounts
  • Multivariate Testing
  • Negative Feedback Management
  • Opportunity Management
  • Order Management Software
  • Order Processing
  • Partial Payments
  • Partner Management
  • Partner Portal
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization and Behavioral Targeting Software
  • Pipeline Management
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics Software
  • Price / Margin Management
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Product Data Management Software
  • Progress Reports
  • Progress Tracking
  • Project Management Software
  • Project Templates
  • Project Tracking Software
  • Proposal Generation
  • Proposal Management Software
  • Prospecting Tools
  • Purchase Order Management
  • Push Notifications Software
  • QuickBooks Integration
  • Quota Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Comparisons
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management Software
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Rules-Based Workflow
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting Software
  • Sales Management
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled / Automated Reports
  • Scheduling Software
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Single Sign On Software
  • Social Advertising
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring Software
  • Social Promotion
  • Source Tracking
  • Speech-to-Text Analysis
  • Spend Analysis
  • Statistical Analysis Software
  • Status Tracking
  • Stock Management
  • Subscription Management Software
  • Succession Planning Software
  • Summary Reports
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management Software
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Team Calendars
  • Template Management
  • Territory Management
  • Text Analysis Software
  • Text to Speech
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Training Management
  • Transaction History
  • Trend Analysis
  • Two-Factor Authentication
  • User Management
  • User Profiles
  • Vendor Managed Inventory
  • Vendor Management Software
  • Version Control
  • Video Conferencing Software
  • Virtual Personal Assistant (VPA)
  • Visitor Tracking
  • Visual Analytics
  • Voice Mail
  • Warranty Tracking
  • Web Forms
  • Web Traffic Reporting
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Website Visitor Tracking
  • Whiteboard Software
  • Widgets
  • Wiki
  • Workflow Management Software
  • XML / RSS
  • eCommerce Management
  • iCalendar Support
  • Amity
  • Aura Call Center Elite
  • Bedrock Data
  • Box
  • Desk.com
  • DocuSign
  • Dropbox Business
  • Eventbrite
  • Facebook
  • Freshdesk
  • GetResponse
  • Gmail
  • GoToMeeting
  • Google Ads
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Intercom
  • Join.Me
  • JotForm
  • Kixie PowerCall
  • LinkedIn for Business
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Operations Hub
  • PandaDoc
  • PayPal
  • Quickbooks Online
  • Quoter
  • SimplyCast
  • Skyvia
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Xero
  • Zendesk
  • Zoho Analytics
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Motivator
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Social
  • Zoho Subscriptions
  • Zoho Survey
  • Zoho Writer
  • Amity
  • Aura Call Center Elite
  • Bedrock Data
  • Box
  • Desk.com
  • DocuSign
  • Dropbox Business
  • Eventbrite
  • Facebook
  • Freshdesk
  • GetResponse
  • Gmail
  • GoToMeeting
  • Google Ads
  • Google Analytics
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Intercom
  • Join.Me
  • JotForm
  • Kixie PowerCall
  • LinkedIn for Business
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Operations Hub
  • PandaDoc
  • PayPal
  • Quickbooks Online
  • Quoter
  • SimplyCast
  • Skyvia
  • Slack
  • SurveyMonkey
  • Trello
  • Twilio
  • Twitter
  • Xero
  • Zendesk
  • Zoho Analytics
  • Zoho Assist
  • Zoho Campaigns
  • Zoho Cliq
  • Zoho Creator
  • Zoho Desk
  • Zoho Expense
  • Zoho Forms
  • Zoho Mail
  • Zoho Motivator
  • Zoho Projects
  • Zoho SalesIQ
  • Zoho Social
  • Zoho Subscriptions
  • Zoho Survey
  • Zoho Writer