---
description: Quickly find and compare the leading Document360 vs livepro alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Document360 vs livepro - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Document360 \<span\>vs\</span\> livepro](https://www.getapp.ae/compare/120723/122747/document360/vs/livepro)

# Compare Document360 vs livepro

Canonical: https://www.getapp.ae/compare/120723/122747/document360/vs/livepro

> Detailed comparison between Document360 and livepro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Document360 | livepro |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 292 | 182 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Document360

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Reports
- Document Management Software
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Social Media Integration
- Surveys & Feedback
- Templates
- Website Integration
- Wiki
- Workflow Management Software

### livepro

- API
- Activity Tracking
- Collaboration Tools
- Commenting/Notes
- Content Management System (CMS) Software
- Customizable Reports
- Document Management Software
- Email Alerts
- Full Text Search
- Knowledge Management Software
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Social Media Integration
- Surveys & Feedback
- Templates
- Website Integration
- Wiki
- Workflow Management Software

## Links

- [View Document360 Profile](https://www.getapp.ae/software/120723/document360)
- [View livepro Profile](https://www.getapp.ae/software/122747/livepro)
- [View Original Comparison](https://www.getapp.ae/compare/120723/122747/document360/vs/livepro)

-----

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