---
description: Quickly find and compare the leading CTM vs Zoom Phone alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare CTM vs Zoom Phone - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [CTM \<span\>vs\</span\> Zoom Phone](https://www.getapp.ae/compare/127363/2069748/calltrackingmetrics/vs/zoom-phone)

# Compare CTM vs Zoom Phone

Canonical: https://www.getapp.ae/compare/127363/2069748/calltrackingmetrics/vs/zoom-phone

> Detailed comparison between CTM and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CTM | Zoom Phone |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 158 | 244 |
| **Starting Price** | $79.00 | $10.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat |
| **Training Software** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CTM

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Automatic Outbound Dialer
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- Mobile Access
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Recording
- SMS Messaging
- VoIP Connection

### Zoom Phone

- API
- Access Controls/Permissions
- Archiving & Retention
- Automatic Call Distribution
- Automatic Outbound Dialer
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Tracking Metrics
- Call Transfer
- Computer Telephony Integration
- Contact Management Software
- Mobile Access
- Multi-Channel Communication
- On-Demand Recording
- Queue Management
- Recording
- SMS Messaging
- VoIP Connection

## Links

- [View CTM Profile](https://www.getapp.ae/software/127363/calltrackingmetrics)
- [View Zoom Phone Profile](https://www.getapp.ae/software/2069748/zoom-phone)
- [View Original Comparison](https://www.getapp.ae/compare/127363/2069748/calltrackingmetrics/vs/zoom-phone)

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