---
description: Quickly find and compare the leading HaloITSM vs FreeScout alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare HaloITSM vs FreeScout - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [CMDB Software](/directory/1141/cmdb/software) > [HaloITSM \<span\>vs\</span\> FreeScout](https://www.getapp.ae/compare/130803/2076858/haloitsm/vs/freescout)

# Compare HaloITSM vs FreeScout

Canonical: https://www.getapp.ae/compare/130803/2076858/haloitsm/vs/freescout

> Detailed comparison between HaloITSM and FreeScout. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HaloITSM | FreeScout |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 44 | 13 |
| **Starting Price** | £45.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### HaloITSM

- Alerts/Escalation
- Asset Tracking Software
- Automated Routing
- Capacity Management
- Configurable Workflow
- Customizable Branding
- Customizable Reports
- Help Desk Management
- Knowledge Management Software
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Reminders
- Reporting/Analytics
- Risk Analysis
- Self Service Portal
- Service History
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Ticket Management

### FreeScout

- Alerts/Escalation
- Automated Routing
- Customizable Branding
- Knowledge Management Software
- Multi-Channel Communication
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

## Links

- [View HaloITSM Profile](https://www.getapp.ae/software/130803/haloitsm)
- [View FreeScout Profile](https://www.getapp.ae/software/2076858/freescout)
- [View Original Comparison](https://www.getapp.ae/compare/130803/2076858/haloitsm/vs/freescout)

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