CALLR vs iPlum
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Overview
CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool lets organizations build phone menus to process customer requests and route calls to relevant customer service agents.
CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.
iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
€99.00/month
- Free Version
- Free Trial
- Subscription
Starting from
$8.99/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.6/ 5Features
4.6/ 5Customer Service
4.4/ 5Value for Money
4.6/ 5Ease of Use
4.5/ 5Features
4.5/ 5Customer Service
5/ 5Value for Money
5/ 5Features
Total features 51
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM Software
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management Software
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Database
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Electronic Faxes
- Email Management Software
- Employee Directory
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- Fax Management
- File Sharing Software
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- List Management
- Live Chat Software
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer Software
- Preview Dialer
- Progressive Dialer
- Purchasing & Receiving
- Quality Management Software
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing Software
- Single Sign On Software
- Social Media Integration
- Spam Blocker
- Survey/Poll Management
- Surveys & Feedback
- Task Management Software
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications Software
- Video Call Recording
- Video Conferencing Software
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP Connection
- VoIP Software
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management Software
- Workforce Management Software
Total features 146
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM Software
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Queues
- Call Recording Software
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Tracking Software
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management Software
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot Software
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management Software
- Conversion Tracking
- Customer Database
- Customer History
- Customizable Caller ID
- Customizable Reports
- Data Import/Export
- Electronic Faxes
- Email Management Software
- Employee Directory
- Event Triggered Actions
- FCC Compliance
- FTC Compliance
- Fax Management
- File Sharing Software
- File Transfer
- For Cloud Phone Systems
- Group Messaging
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- Keyword Tracking
- Lead Capture Software
- Lead Generation Software
- Lead Management Software
- Lead Qualification
- List Management
- Live Chat Software
- Manual Dialer
- Meeting Management
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- Multiple User Accounts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Management
- Performance Metrics
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer Software
- Preview Dialer
- Progressive Dialer
- Purchasing & Receiving
- Quality Management Software
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- SSL Security
- Scheduled Recording
- Screen Sharing Software
- Single Sign On Software
- Social Media Integration
- Spam Blocker
- Survey/Poll Management
- Surveys & Feedback
- Task Management Software
- Text to Speech
- Third-Party Integrations
- Trend Analysis
- Two-Way Audio & Video
- Unified Communications Software
- Video Call Recording
- Video Conferencing Software
- Virtual Backgrounds
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP Connection
- VoIP Software
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workflow Management Software
- Workforce Management Software
Integrations
- ChatGPT
- Claude
- Gemini
- Google Analytics 360
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Mixpanel
- Salesforce Customer360
- Salesforce Einstein
- Salesforce Field Service
- Zapier
Not provided by vendor
