---
description: Quickly find and compare the leading UserTesting vs Lookback alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare UserTesting vs Lookback - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [UserTesting \<span\>vs\</span\> Lookback](https://www.getapp.ae/compare/1985015/2040191/usertesting/vs/lookback)

# Compare UserTesting vs Lookback

Canonical: https://www.getapp.ae/compare/1985015/2040191/usertesting/vs/lookback

> Detailed comparison between UserTesting and Lookback. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | UserTesting | Lookback |
| **Overall rating** | 4.5/5 | 3.4/5 |
| **Total Reviews** | 130 | 13 |
| **Starting Price** | $250.00 | $17.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support |
| **Training Software** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### UserTesting

- Activity Dashboard
- Collaboration Tools
- Engagement Tracking
- For Mobile
- For Websites
- Performance Metrics
- Product Lifecycle Management Software
- Product Roadmapping
- Prototype Creation
- Real-Time Analytics
- Screen Activity Recording
- Surveys & Feedback
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis
- Video Support
- Workflow Management Software

### Lookback

- API
- Activity Dashboard
- Collaboration Tools
- For Mobile
- For Websites
- Projections
- Screen Activity Recording
- Tagging
- Unmoderated Testing
- Usability Testing
- User Research Analysis

## Links

- [View UserTesting Profile](https://www.getapp.ae/software/1985015/usertesting)
- [View Lookback Profile](https://www.getapp.ae/software/2040191/lookback)
- [View Original Comparison](https://www.getapp.ae/compare/1985015/2040191/usertesting/vs/lookback)

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