Alemba Service Manager vs theSavvySuite
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Overview
Alemba Service Manager's ITSM capabilities represent a transformative approach to managing and delivering IT services within organizations. Built on a robust cloud-based platform, ASM is designed to automate IT processes, streamline service delivery, and enhance overall efficiency and effectiveness.
Alemba Service Manager's ITSM capabilities represent a transformative approach to managing and delivering IT services within organizations. Built on...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
theSavvySuite is a comprehensive software solution that focuses on the integration between business and IT. It combines an intuitive service catalog, identity management, and automated processes to help organizations efficiently manage their IT services and resources. The product's modular design and extensive integration capabilities make it suitable for companies of all sizes, from small businesses to large enterprises.
theSavvySuite is a comprehensive software solution that focuses on the integration between business and IT. It combines an intuitive service catalog,...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
Images
Pricing
Starting from
£52.00/month
- Free Version
- Free Trial
- Subscription
Starting from
€3.90/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3/ 5Features
3.7/ 5Customer Service
4.2/ 5Value for Money
3.8/ 5Ease of Use
4/ 5Features
4/ 5Customer Service
5/ 5Value for Money
4/ 5Features
Total features 86
- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Management
- Audit Trail
- Availability Management
- Barcode/Ticket Scanning
- CMDB Software
- Capacity Management
- Change Management Software
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customer Support Software
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Email Templates
- Governance
- Help Desk Management
- IT Asset Management Software
- IT Asset Tracking
- IT Risk Management
- Impact Management
- Incident Management Software
- Inventory Management Software
- Knowledge Base Management
- Knowledge Management Software
- License Management Software
- Live Chat Software
- Localization Automation
- Maintenance Management Software
- Mobile Access
- Multi-Channel Communication
- Prioritization
- Privileged Account Management
- Problem Management
- Procurement Management
- Project Management Software
- Real-Time Notifications
- Real-Time Reporting
- Relationship Mapping
- Release & Deployment
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Requisition Management
- Resource Allocation & Planning
- SSL Security
- Scheduled/Automated Reports
- Security Auditing
- Self Service Portal
- Self-Service Access Request
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On Software
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Ticket Management
- User Management
- User Provisioning
- Vendor Management Software
- Widgets
- Workflow Management Software
Total features 33
- API
- Access Certification
- Access Controls/Permissions
- Access Management
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking Software
- Audit Management
- Audit Trail
- Availability Management
- Barcode/Ticket Scanning
- CMDB Software
- Capacity Management
- Change Management Software
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customer Support Software
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Synchronization
- Data Visualization Software
- Drag & Drop
- Email Management Software
- Email Templates
- Governance
- Help Desk Management
- IT Asset Management Software
- IT Asset Tracking
- IT Risk Management
- Impact Management
- Incident Management Software
- Inventory Management Software
- Knowledge Base Management
- Knowledge Management Software
- License Management Software
- Live Chat Software
- Localization Automation
- Maintenance Management Software
- Mobile Access
- Multi-Channel Communication
- Prioritization
- Privileged Account Management
- Problem Management
- Procurement Management
- Project Management Software
- Real-Time Notifications
- Real-Time Reporting
- Relationship Mapping
- Release & Deployment
- Release Management
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Requisition Management
- Resource Allocation & Planning
- SSL Security
- Scheduled/Automated Reports
- Security Auditing
- Self Service Portal
- Self-Service Access Request
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Request Management
- Single Sign On Software
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Task Management Software
- Third-Party Integrations
- Ticket Management
- User Management
- User Provisioning
- Vendor Management Software
- Widgets
- Workflow Management Software
Integrations
- Asana
- Azure Active Directory
- BMC Helix CMDB
- BMC Helix ITSM
- HubSpot CRM
- Jira
- Microsoft 365
- Microsoft Excel
- Microsoft Intune
- Microsoft Outlook
- Microsoft Project
- Microsoft Sentinel
- Microsoft Teams
- Nagios Core
- PRTG
- PRTG Enterprise Monitor
- RealVNC Connect
- Slack
- SolarWinds Observability
- Workday HCM
- iTrent
Not provided by vendor
