---
description: Quickly find and compare the leading Kayako vs Olark alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Compare Kayako vs Olark - GetApp United Arab Emirates 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Kayako \<span\>vs\</span\> Olark](https://www.getapp.ae/compare/8789/90861/kayako/vs/olark)

# Compare Kayako vs Olark

Canonical: https://www.getapp.ae/compare/8789/90861/kayako/vs/olark

> Detailed comparison between Kayako and Olark. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Kayako | Olark |
| **Overall rating** | 4.0/5 | 4.5/5 |
| **Total Reviews** | 176 | 471 |
| **Starting Price** | - | $29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base Software, Phone Support, Chat |
| **Training Software** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Kayako

- API
- Asset Tracking Software
- Autoresponders
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Customizable Branding
- Customizable Reports
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Third-Party Integrations

### Olark

- API
- Autoresponders
- CRM Software
- Chat/Messaging
- Collaboration Tools
- Customizable Branding
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Single Sign On Software
- Surveys & Feedback
- Third-Party Integrations
- Transfers/Routing

## Links

- [View Kayako Profile](https://www.getapp.ae/software/8789/kayako)
- [View Olark Profile](https://www.getapp.ae/software/90861/olark)
- [View Original Comparison](https://www.getapp.ae/compare/8789/90861/kayako/vs/olark)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Kayako vs Olark - GetApp United Arab Emirates 2026","description":"Quickly find and compare the leading Kayako vs Olark alternatives. Comprehensive listing of competitors & similar tools for fast software selection and to contact several providers directly.","url":"https://www.getapp.ae/compare/8789/90861/kayako/vs/olark","about":[{"@id":"https://www.getapp.ae/software/8789/kayako#software"},{"@id":"https://www.getapp.ae/software/90861/olark#software"}],"breadcrumb":{"@id":"https://www.getapp.ae/compare/8789/90861/kayako/vs/olark#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ae/compare/8789/90861/kayako/vs/olark#webpage","publisher":{"@id":"https://www.getapp.ae/#organization"},"isPartOf":{"@id":"https://www.getapp.ae/#website"},"inLanguage":"en-AE"},{"name":"Kayako","description":"Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako connects the dots between support channels, customer information, and the team, unifying email, social, and live chat conversations together in one tidy place.\n\nHelp customers help themselves through Kayako's help center feature, allowing customers to answer their own questions, quickly and simply. Help center analytics enable users to track the phrases customers are searching for in order to optimize content. Brands can also build and customize multiple help centers, each with unique content and branding.\n\nKayako helps users visualize the customer’s journey and unify all customer interactions. The messenger feature allows users to support customers with a live chat experience that's as intuitive as messaging their friends. Brands can also help customers on the go with live chat on their mobile website or embedded in custom apps. Users can also bring customer activities from various applications for immediate context.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8681ed44-87a6-4b2f-968a-2ea134eb0dc8.png","url":"https://www.getapp.ae/software/8789/kayako","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/8789/kayako#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":176},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Olark","description":"You already know Olark live chat. It is that little tab in the bottom corner of a website that says, “Click Here to Chat.”\n\nLoved by sales and support, we’ve made live chat software easy and beautiful so your company can provide your online customers with real human answers.\n\nYour customers don’t just want your help. They want to get to know you.\n\nYOUR CUSTOMERS ALREADY WANT TO CHAT WITH YOU\n\nWho are those mysterious people on your website every day? They try to buy from you and yet for some reason fail, get frustrated and abandon your business. Yikes.\n\nHelp them out. Chat with them with Olark live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/138ab06c-2449-49d1-99e4-cf76aef00db7.jpeg","url":"https://www.getapp.ae/software/90861/olark","@type":"SoftwareApplication","@id":"https://www.getapp.ae/software/90861/olark#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ae/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":471},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ae/compare/8789/90861/kayako/vs/olark#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/231/customer-service/software","@type":"ListItem"},{"name":"Kayako vs Olark","position":3,"item":"https://www.getapp.ae/compare/8789/90861/kayako/vs/olark","@type":"ListItem"}]}]}
</script>